Account Executive - Sales American Market

Job Description

Job Description

Position: Sales Executive (American Market)
FLSA Status:

Exempt

Position Status: Full-Time ☒ Part-Time ☐
Union Status: Yes ☐ No ☒ Shift: Day ☒ Night ☐
(Scheduled workdays)
Sun ☐ Mon ☒ Tue ☒ Wed ☒ Thu ☒ Fri ☒ Sat ☐
(Scheduled work hours)
Start Time: 8:00 AM End Time: 5:00 PM

(Hours are subject to change based on the company’s needs)
Reports To: Yoshihiro Nishikawa
Act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Responsibilities:
Conduct market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking, and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and deliver appropriate presentations on products and services
Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
Provide accurate information (e.g., product features, pricing, and after-sales services)
Conduct price and feature comparisons to facilitate purchasing
Servicing and managing existing customer’s A/R, merchandise returns
Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
Inform customers about discounts and special offers, up to date with new products/services
Complete knowledge of the product and service and increase sales by studying the market trend
Managing A/R and increase Gross Profit
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal teams
Obtains orders, and establishes new accounts by calling on existing or potential sales outlets and other trade factors and assisting with account opening documents
Submits orders by referring to price lists and products
Keeping good relationship between customers for long term business
Troubleshoot issues with customers
Adjusts content of sales presentations by studying the type of sales outlet or trade factor
Meet weekly, monthly, and quarterly sales quotas
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Keeping track of own expenses (mileage, parking fee, toll fee, etc.)
Perform other related tasks as needed

*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; This description reflects management’s assignment of essential functions; it does not restrict the tasks that may be assigned*

Qualifications:
Proven experience as a Sales Executive or relevant role
Proficiency in English
Excellent knowledge of MS Office
Remarkable sales experience in food and beverage industry and passionate for healthy organic, fair trade and sustainable foods
Ability to regularly call on existing and potential customers and manage pricing and monitor credit term compliance
Hands-on experience with CRM software is a plus
Thorough understanding of marketing and negotiating techniques
Fast learner and passion for sales
Self-motivated with a results-driven approach
Aptitude in delivering attractive presentations
High school degree
Experience in dealings involving market/culture

Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Disclaimer Clause:
This job description and specifications are not intended and should not be construed to be an exhaustive list of all job responsibilities, skills or working conditions associated with this job. It is not intended to be an accurate reflection of the principal requirements of the Dispatcher’s position within this capacity.
New York Mutual Trading, Inc, is an Equal Opportunity Employer. The Company seeks to always attract, hire, promote and retain the very best people. Our policy with respect to all decisions affecting terms and conditions of employment is based on merit and is to treat applicants and employees without regard to race, creed, color, citizenship, sexual orientation, gender identity, religion, national origin, ancestry, age, domestic or civil union, or marital status, disability, genetic information, armed forces, and veteran status except where such considerations are bona fide occupational qualifications permitted by law.
The company is committed to providing equal employment opportunities to qualified individuals with disabilities. This may include providing reasonable accommodation where appropriate for an otherwise qualified individual to perform the essential functions of the job. It is your responsibility to notify the Human Resources Department of the need for accommodation.

**In the event that you are hired to work in the position above, all of the above items will be strongly observed during your 90-day probationary period, as well as the duration of your employment here**

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