About CURA Freight: CURA is an award-winning third-party logistics provider, responsible for coordinating the movement of goods across North America.
About the Role: CURA is on the lookout for service-driven individuals with positive energy and a willingness to delivering superior customer service. You will act as a liaison between our customers and their clients, collaborating with multiple parties to manage the process from beginning to end.
So, if you enjoy talking to interesting people and helping them solve their problems, you’ve found your home!
Responsibilities: • Secure new accounts and ensure customer retention. • Identify reputable strategic partners using company tools. • Negotiate rates with customers. • Follow up with customers and business partners • Communicate with customers daily to track the status of projects and provide timely updates to customers. • Identify potential issues and implement solutions. • Enter data in the internal CRM system in real-time • Attract new prospects and develop a sales pipeline using the company CRM application. • Work cross-functionally to assist with customers. • Conduct daily outreach via phone, email, and text to identify potential customers.
Qualifications: • Previous admissions, career services, relationship /connections experience. • Previous phone-sales experience required • Associate or bachelor’s degree preferred. • Ability to think on your feet, change directions, respond to changing customer needs; it is a high energy environment • Proactive self-starter who has positive energy • Excellent written and verbal communication skills. • Service-minded and accountable with a customer-centric approach. • Attention to detail & ability to multi-task.
Nice to Have: • Bilingual English/Mandarin, English/Japanese, English/Korean
Benefits & Perks: • Competitive pay • 22 accrued paid time off days annually including 6 holidays. • Medical, Dental, and Vision benefits. • Life Insurance. • 401(k) match. • Casual office attire.
Additional Information: No sponsorship is available for this position. CURA Freight does not accept and will not review unsolicited resumes from search firms. CURA Freight is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status, and any other basis protected under federal, state, or local laws.
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