Account Executive, Ticket Sales & Service

Location: Boston, MA | Full-Time | Reports to: Manager, Ticket Sales
Job: Exempt, Full-time

The Role

Boston Legacy FC is seeking a dedicated Sales & Service Account Executive to join our team! IThe ideal candidate is motivated, competitive, and driven to become a leader in the sports sales industry. The position will be focused on maximizing revenue through direct outbound B2C (business to consumer) & B2B (business to business) outreach. The Account Executive will also manage a book of season ticket holders where they will be expected to retain business, upsell & cross-sell. The selected candidate will be expected to set and complete face-to-face appointments on a consistent basis, make outbound sales calls, in addition to working sales events and games. 

The ideal candidate is a self-starter with a positive attitude and desire to learn and has some relevant sales experience. Whether you’re new to sales or looking to expand your experience, we value dedication, curiosity and team-oriented approach.

Key Responsibilities

• Convert season ticket deposits into full season memberships
• Produce ticket sales revenue through execution of sales phone calls and meetings as well as up-selling and cross-selling season ticket members

• Meet or exceed weekly hustle goals consisting of phone calls, meetings set and completed
• Generate tickets sales revenue through mix of Full-Season Equivalent Memberships, Group Tickets, and Suite products
• Meet or exceed individual and team revenue and retention goals
• Maintain accurate records of customer interactions in CRM system to ensure efficient follow-ups and effective client relationships
• Participate in sales and team events to engage with fans and supporters of the team during games and outside normal business hours
• Other duties as assigned

What We’re Looking For

• 1 year relevant sales experience (inside sales, ticket sales) preferred
• Motivated, goal-oriented individual with a passion for sales
• Strong work ethic and desire to build career in professional sports
• Excellent interpersonal and communication skills
• Willingness to work in a fast-paced environment
• Ability to work non-traditional hours, in non-traditional settings, including but not limited to all home games and team events that fall on nights, weekends, and/or holidays

Why Join Us? You’ll be part of a founding team creating a legacy—literally. Boston Legacy FC is more than a soccer club; it's a movement. We offer a unique opportunity to shape the future of a professional sports organization in one of the most passionate sports markets in the world.

Equal Employment Opportunity Statement – Boston Legacy FC

Boston Legacy FC is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and equitable workplace where all individuals are respected, valued, and empowered.

We do not discriminate on the basis of race, ethnicity, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, marital or parental status, religion, age, disability, neurodiversity, veteran status, citizenship status, or any other legally protected characteristic.

Boston Legacy FC is dedicated to fostering a workplace that reflects the vibrant and diverse community we serve—on and off the pitch.

If you require a reasonable accommodation during any part of the hiring process, please let us know. We're happy to support you.