Account Growth & Advisory Lead (Technology & Experience)

Are you ready to make an impact?

Position Overview 

West Monroe is seeking a commercially oriented  Director or Partner to join our Technology & Experience Practice, with a focus on  Account Growth & Advisory. This role is designed for an entrepreneurial, client-focused leader who excels at connecting the dots between our technology services and client needs. The ideal candidate will possess strong technical acumen paired with a business-minded approach to expand client relationships and drive revenue growth. 

In this position, you will focus on farming opportunities within existing accounts, expanding our scope of work by identifying and solving client challenges. While you collaborate with delivery teams, your primary responsibility will be to grow client relationships, develop account strategies, and ensure alignment between client needs and West Monroe’s technology solutions. 

This is a unique opportunity for a strategic leader who thrives at the intersection of technology and business, with a passion for driving impact through long-term client partnerships. 

Key Responsibilities 

As a Leader, you will deliver value in the following areas: 

Client Development & Commercial Growth 

• Serve as a trusted advisor to clients, deeply understanding their business challenges and aligning West Monroe’s technology services to deliver solutions. 

• Identify and pursue opportunities to expand our footprint within existing accounts, focusing on farming rather than net-new acquisition. 

• Build and execute account strategies to deepen relationships and drive revenue growth across targeted clients. 

• Act as a connector between client needs and West Monroe’s full suite of technology offerings, ensuring seamless integration of services.  

• Sales credit would include team practice goal as well as personal contribution goal for each account. 

Leadership & Collaboration 

• Partner with delivery teams to ensure client satisfaction and project success while maintaining a strategic focus on account growth. 

• Collaborate with other leaders across West Monroe to identify cross-practice opportunities and deliver holistic solutions to clients. 

• Mentor and develop team members, fostering a culture of collaboration, innovation, and client-centricity. 

Technical Acumen & Thought Leadership 

• Leverage strong technical expertise to understand complex client environments and recommend appropriate solutions. 

• Stay informed on emerging technology trends and their implications for our clients’ industries. 

• Represent West Monroe as a thought leader in the marketplace, contributing to white papers, speaking engagements, and other forums. 

Operational Excellence 

• Meet or exceed revenue growth targets for assigned accounts. 

• Ensure alignment with West Monroe’s strategic goals and priorities. 


• Maintain a strong pipeline of opportunities by proactively identifying client needs and connecting them to our services. 

Qualifications 

• Experience: 12+ years of professional experience, including a blend of technology consulting and client relationship management. Industry depth preferred. 

• Technical Acumen: Strong understanding of technology strategy, architecture, and solutions, with the ability to speak fluently about technical concepts. 

• Commercial Orientation: Proven track record of expanding client relationships and driving revenue growth within existing accounts. 

• Leadership: Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels. 

• Communication: Exceptional interpersonal and communication skills, with the ability to simplify complex concepts for diverse audiences. 


• Education: Bachelor’s degree in a relevant field; advanced degree (e.g., MBA) preferred but not required. 

Why West Monroe? 

At West Monroe, we believe in building the next generation of leaders who can drive meaningful impact for our clients and communities. As a Director in the Technology & Experience Practice, you will have the opportunity to shape our clients’ technology journeys while playing a key role in the growth of our firm. 

If you are passionate about solving complex challenges, building lasting client relationships, and driving growth through technology, we want to hear from you. 

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [email protected].

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.