Account Management Coordinator - Onsite

Account Management Coordinator - HVAC Division

We are seeking a proactive and detail-oriented Account Management Coordinator to support our DFW HVAC/R department. This entry-level position is ideal for individuals eager to learn and grow within the HVAC industry. This position will report directly to the DFW HVAC General Manager.  This role involves assisting with generating quotes, procurement duties, and facilitating communication between customers and our team to ensure smooth operations. 

Additional duties may be required as our department's customer growth and demand increases.

Key Responsibilities:

• Quote Preparation & Follow-Up: Assist in generating accurate service and equipment replacement quotes. Follow up on  pending quotes and update pricing when necessary.
• Customer Communication: Serve as a primary point of contact for customer inquiries, providing timely and professional responses.
• Administrative Support: Procurement duties to consist of parts and equipment pricing, availability, and location. Follow up with supplier on parts and/or equipment estimated shipping and delivery dates. 
• Collaboration: Work closely with the Hvac General Manager on a daily basis for successful operation planning and execution.
• Education: High School diploma or equivalent. Additional administrative or customer service training is a plus.
• Experience: Previous experience in an administrative or customer service role is preferred but not required. HVAC industry
• experience is a bonus.

 Skills:

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to learn new software and systems quickly

Benefits:

• Competitive hourly wage 
• Opportunities for professional development and career advancement. 
• Supportive and collaborative work environment. 
• Monday through Friday from 8 am-5pm