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Account Manager

Job Description - Account Manager

FUNNOW集團是大東南亞領先的生活方式預訂平台,顛覆了人們獲取餐飲、健康、美容及住宿服務的方式。我們在台灣、新加坡、香港、馬來西亞、泰國、菲律賓和日本等七個國家運營,並管理四個品牌:FunNow、Eatigo、Niceday 和 SaaS (FUNNOW Manager, TABLEAPP),將超過10,000家商戶與日益增長的800萬用戶社群相連接。 隨著我們在東南亞的持續擴展,該區域的發展潛力無窮。加入FUNNOW,您將有機會在國際舞台上貢獻並成長,獲得寶貴的經驗,並在全球範圍內發揮影響力。 我們的平臺利用AI驅動的收益管理和數位轉型幫助零售商優化運營,同時提升顧客體驗。我們致力於通過創新重新定義休閒時間,為我們的用戶和團隊成員提供無盡的可能性。 在FUNNOW,您將成為一個充滿活力、快速成長的生態系統的一部分,您的貢獻將塑造未來的休閒與娛樂。如果您準備好與我們一起成長,並在這個充滿機會的未來中發揮真正的影響力,歡迎加入FUNNOW團隊,抓住前方無限的機遇!



【工作內容】



  • 商家關係經營、合作與維護,定期更新市場趨勢,深掘客戶價值。

  • 具備耐心、溝通與分析能力,協助商家經營數位化、決策數據化與銷售線上化。

  • 負責合作商家管理後台操作教育訓練、定期優化調整商品,以及活動邀請。

  • 能獨立作業,也能與行銷品牌團隊合作,協助專案發想、執行。

  • 規劃及執行一切有助於合作商家成長的專案與活動。


【必備條件】



  • 具備熟練的 Office 文書操作處理能力以及製作提案簡報的能力

  • 語言能力: 流利廣東話

  • 個性積極主動、腦袋靈活、邏輯組織能力

  • 抗壓性高、不畏挫折,能主動找尋解決問題的方法

  • 能勇於提出問題和解決方案,並有條理的表達想法

  • 具備成長思維,熱衷學習專業領域內外的各種新知識

  • 熱愛新創工作氛圍,能理解並認同需因應變化而快速變動的工作步調

  • 時常發掘各類有趣事物並樂於分享於社群媒體


【加分項目】



  • 數據蒐集與分析能力



FunNow is the first urban entertainment instant booking platform in Asia. With FunNow, you can easily book various leisure and entertainment activities such as dining, bars, massages, hotels, KTV, and more, just 15 minutes in advance. It eliminates the hassle of searching, queuing, and making phone reservations. With simple and reliable booking services, you can enjoy life to the fullest. As FunNow expands its business internationally, we are seeking talented individuals with a global perspective, keen observation of customer needs, and the ability to provide operational optimization suggestions and marketing assistance. You will work collaboratively with cross-functional teams to solve customer problems and maintain the competitiveness of the team.




If you are passionate about work and enjoy life as much as we do, we welcome you to join FunNow!




【Job Responsibilities】



  • Manage, maintain, and develop relationships with business partners, regularly updating market trends and exploring customer value.

  • Possess patience, communication, and analytical skills to assist merchants in digital transformation, data-driven decision-making, and online sales.

  • Responsible for training merchants on backend system operations, periodically optimizing product offerings, and inviting them to participate in promotional activities.

  • Work independently while also collaborating with the marketing and branding teams to brainstorm, plan, and execute projects.

  • Plan and implement projects and activities that contribute to the growth of business partners.


【Required Qualifications】



  • Proficiency in Microsoft Office and ability to create professional proposal presentations.

  • Language proficiency: Fluent in Cantonese.

  • Proactive, quick-thinking, with strong logical and organizational skills.

  • High stress tolerance, resilient, and capable of proactively finding solutions to problems.

  • Able to raise questions and propose solutions, expressing ideas in a structured manner.

  • Growth mindset, passionate about learning new knowledge within and beyond the professional field.

  • Enthusiastic about working in a startup environment, understanding and adapting to a fast-paced, ever-changing workflow.

  • Constantly discovering interesting trends and actively sharing them on social media.


【Preferred Qualifications】



  • Experience in data collection and analysis.


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