Account Manager

JOB OVERVIEW

The Account Manager is responsible for developing and maintaining business relationships with new and existing customers.

ESSENTIAL FUNCTIONS

• Assist the Senior TM in identifying opportunities and leads within a specified geography
• Maintain current business relationships
• Grow current business samples (organic growth)
• Complete implementations and other steps of sales process with the senior Territory Manager (initial sales call, implementation, first report debrief, 30 day summary and quarter summary)
• Assume full responsibility of account after 90 days
• Complete lunches and other meetings as needed for account maintenance
• Attend and contribute to customer meetings and events/presentations when needed
• Field travel with overnights up to two nights per month depending on location of accounts
• Assume responsibility of patient bills, customer needs, supply ordering, phlebotomists calls and working with Phlebotomist Supervisor to manage phlebotomists
• Be able to recite the 30 second talk track and other company talk tracks
• Provide weekly summaries of call/account activity
• Gather presentation materials, order food, etc. for customer visits

PROFESSIONAL REQUIREMENTS

• Regular and prompt attendance
• Ability to travel, including overnight stays
• Above average critical thinking ability
• Demonstrated track record of successful customer relationship building experience
• Demonstrated professionalism
• Willingness and ability to take on additional duties as assigned

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree required.
• Prior experience as an inside or outside account manager and sales professional required
• B2B sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Exceptional oral and written communication skills
• Knowledge and experience with Microsoft Office
• Effective time management skills

PHYSICAL AND ENVIRONMENTAL DEMANDS

• Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
• Position requires the ability to lift up to 50 lbs.

DIRECT REPORTS

• None