Account Manager

Position Summary: The Account Manager responsible for developing and maintaining strong customer relationships with existing and new clients. They will be required to sell fresh produce (depending on the commodity they are working with) as well as assist in selling the other company commodities when needed.

Job Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodation may be made to ensure individuals with disabilities are able to perform the work functions. 

Essential Duties and Responsibilities: 

• Work closely with the VP of Sales & Marketing in building a target list of customers.
• Identify and strategically pursue opportunities based on industry trends.
• Understand and analyze the different commodities markets, including: 
  • daily market quotes
  • short-term advance pricing
  • contract pricing
• Sales planning and market forecasting
• Customer Forecasting
• Track and analyze customers  buying frequencies.
• Travel to attend industry and customer-specific trade shows, conferences, and meetings with prospective and existing customers.
• Work closely with the accounting team in managing your AR.

Skills and Qualifications:

• Strong knowledge of supply chain management
• Experience in the agricultural or citrus industry.
• Familiarity with sales operations and customer relationship management.
• Analytical skills and proficiency with relevant software tools (e.g., Excel, ERP systems).
• Excellent communication and teamwork skills.
• Have an established book of business.
• Proficient in Microsoft Office Applications
• Great communicator with an emphasis on servicing the customer.
• Self-starter, organized, and able to multitask.
• Bilingual Spanish is a plus, but not required.

Experience: 

• 5 years of experience in produce-related      
• Sales Experience or related field (highly preferred.)

Education:

• BA or equivalent degree from a credited institution, in a related field or equivalent years of experience.

General Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• This is largely a Sales role and requires a certain amount of physical activity.
• This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. 
• Driving/climbing in and out of a vehicle. 
• Prolonged periods sitting at  a desk and working on a computer.
• Must be able to lift up to  25 pounds at times.

Mobility and Travel:

• Travel is expected for this position up to 25%. 
• Overnight Travel usually within the U.S.

Handling and Inspection:

•  Lifting and Carrying: Occasionally lifting and carrying boxes of fruit or samples, typically weighing up to 25-30 pounds.
•  Manual Dexterity: Ability to handle and inspect fruit samples, requiring good manual dexterity and hand-eye coordination.

Office Work:

• Seated Work: Extended periods of sitting while working at a computer, attending virtual meetings, and completing paperwork.
• Computer Use: Frequent use of computers, which involves repetitive motions such as typing and using a mouse.

Warehouse and Storage Facilities:

• Temperature Variations: Exposure to different temperature conditions when visiting refrigerated storage facilities or warehouses.
• Climbing: Occasionally climbing ladders or steps to access stored products.

Health and Safety:

• Personal Protective Equipment (PPE): Use of appropriate PPE when required, such as gloves, safety glasses, and protective footwear.
•  Safety Protocols: Adherence to safety protocols and guidelines, especially in packing and storage facilities.

Supervisory Responsibility:

N/A

Visual and Sensory Requirements:

• Visual Acuity: Good visual acuity to inspect fruit quality and detect any defects or issues.
• Sensory Evaluation: Ability to use sensory skills such as taste and smell to assess fruit quality.

Communication:

• Clear Communication: Ability to communicate clearly and effectively in person, over the phone, and via email, which is essential for coordinating with suppliers, clients, and team members.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Notice: Dayka & Hackett LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment. 

Dayka & Hackett, LLC reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.