Account Manager

Who are we?

ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio. ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures at an attainable price. Each collection is meticulously designed and shipped in the United States, and we are proud to be a progressive American company that supports local communities through hiring locally and giving back.

We’ve become a household name in the luxury appliance industry, partnering with The Home Depot, Lowe’s, Costco, and Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury appliances such as range hoods, refrigerators, dishwashers, and ranges. We’re known for our attention to detail and commitment to our customers and employees alike. We believe in innovation and honest business, and we’re proud of the products we create, the services we offer, and the team that makes the ZLINE Attainable Luxury® experience possible. ZLINE is forging its own path—will you help us tell our story?

We are a three-time (2022, 2023, 2024) Certified Great Place To Work®. Go here to learn more, and follow us @zlinekitchencareers on Instagram for a behind-the-scenes look at what it’s like to work for ZLINE.

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At ZLINE, we are dedicated to providing an unmatched customer experience, which is why every new hire completes 30 days of customer experience training before beginning their department-specific onboarding. This hands-on approach to training is proven to be the most effective way to build product and company knowledge that applies across all roles.

Position Overview

As an Account Manager, you will be working with our Channel Accounts' information and data that is pertinent to their business growth, and ours! Our Account Managers are positive, upbeat people who value knowledge and customer satisfaction, and enjoy helping others. As an Account Manager, you will be responsible for managing and growing existing accounts, enhancing partner relationships, and overseeing data management processes. This role does include a significant amount of data entry and requires organizational and Excel skills. The ideal candidate will have excellent communication skills, a strong aptitude for relationship-building, and a keen eye for analyzing and utilizing data to drive business growth. We are seeking someone who wants to excel in their career, push boundaries, create new strategies and work their way up! We are looking for the right people, not just those that just have the skills to do the job. Potential for growth at ZLINE is limitless, all we ask for is a dedicated and hungry attitude.

Job Duties

• Cultivate strong relationships with existing accounts.


• Oversee new product launches and product information with your accounts.


• Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and effectively.


• Implement strategies to grow revenue and expand the scope of services provided to existing accounts.


• Identify opportunities for business expansion within assigned accounts.


• Serve as a liaison between partners and internal teams to facilitate effective communication and collaboration.


• Utilize data insights to identify trends, opportunities, and potential areas for improvement.

Requirements

• High school diploma or GED required, Bachelor’s degree in Business Administration, marketing, or a related field is preferred. 


• Proven experience in account management, sales, or a related role is a plus.


• Strong interpersonal and communication skills, with the ability to build rapport and trust with partners.


• Excellent verbal and written communication skills.


• Great organizational and follow-up skills.


• Proficiency in data analysis and interpretation.


• Ability to work independently and collaboratively in a fast-paced environment.


• Self-Starter and Go-Getter attitude to seek out new partner opportunities.

Working Hours & Hours of Operation

Reno, Nevada: 

Monday - Thursday 7:00 am - 4:00 pm with a 1-hour lunch, Fridays 8:00 am - 4:30 pm with a 30-minute lunch

What You’ll Get:

Benefits are available to all full-time employees after 90 days

• Medical, dental, vision, and life insurance


• Company 401k match at 6%


• Access to a Health Savings Account or Flexible Spending Account


• Professional development assistance


• Paid time off


• Get in on the ground floor


• Ample opportunity for advancement; we want to see you grow


• Dog-friendly office space … because dogs make everything better, right?

EEO

ZLINE Kitchen and Bath, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Check out our website and social media to learn more about ZLINE:

zlinekitchen.com

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