Account Manager

About Us

One Hat One Hand is a custom architectural fabrication company specializing in metalwork, feature elements, and precision-built solutions for high-end commercial, institutional, and public projects. We collaborate with architects, developers, and general contractors to bring bold design visions to life.

Position Overview

We’re looking for a motivated Account Manager with Business Development Responsibilities to drive new business growth and nurture existing client relationships. This dual-role position balances outbound sales efforts with long-term relationship management and requires a unique blend of prospecting skills, client service acumen, and architectural sensibility.

Key Responsibilities

Account Management (AM Function – ~60%)

• Serve as the primary point of contact for a portfolio of active clients


• Manage ongoing relationships with key accounts, ensuring satisfaction and repeat business


• Monitor project progress, align internal teams, and identify upsell opportunities


• Prepare add-on scopes, change orders, and proposals in collaboration with estimating


• Represent the brand at industry events and client presentations

New Business Development (BDR Function – ~40%)

• Identify and engage new prospects: architects, GCs, developers, and consultants


• Generate and qualify leads through cold outreach, referrals, and networking
  Manage the early sales process—initial contact through proposal coordination


• Book and participate in discovery meetings and design introductions

• Track outreach and pipeline using CRM (e.g., HubSpot, Salesforce)

Qualifications:

• 3–6 years of experience in B2B sales, business development, or account management—preferably in architecture, construction, or fabrication industries


• Strong understanding of the AEC (Architecture, Engineering, Construction) landscape


• Proven success in hitting sales quotas and managing client accounts


• Excellent communication and presentation skills; ability to speak to both designers and builders


• Comfortable with CRM tools, sales tracking, and pipeline reporting


• Self-starter with strong organizational skills and a bias toward action