Truckers Lighthouse Inc., a LEHR Upfitters company, is a leader in the Emergency Vehicle Installation and Upfitting industry in Tennessee. We are a full-service supplier and installer of emergency vehicle equipment for government agencies and companies throughout the Southeast. At LEHR, we strive to deliver superior customer service by using the best-quality brands and high-quality workmanship. We take pride in every vehicle we create and upfit.
A Great Opportunity!
We are looking for an individual who thrives in building relationships, has a proven track record in exceeding goals, and is motivated to learn and grow with the company in the position of an Account Manager.This role will require the right candidate to respond to sales inquiries made via phone, by email, and in person, and act as primary support for our outside sales team. A typical day will include talking with customers, assisting with product selection, quote generation, and collaborating with the outside sales team. The Account Manager is self-motivated, detail-oriented, customer-focused, and thrives in a fast-paced sales environment.
Our Employee Compensation and Benefits show how much we value our Team!
Compensation
$23-25/HOUR depending on experience
Benefits
Health Benefits (Medical, Dental, and Vision)
401K
Paid time off and holidays
Schedule
Monday – Friday 8:00 A.M. – 5:00 P.M.
Location
3189 Franklin Limestone Road Antioch, TN, 37013
Responsibilities
Collaborate and support outside sales representatives
Manage, Follow Up, and maintain customer accounts, ensuring the highest levels of customer satisfaction
Assist the outside sales team with quotes
Help schedule installs and vehicle deliveries
Process orders, generate quotes, and track shipments
Answer incoming customer calls and assist walk-in customers
Resolve customer issues in a professional manner
Track customer order status and assist with post-sale questions
Stay up to date on industry trends, new products, and company offerings
Proficient in using Microsoft Office Suite and Salesforce
Attributes of a Strong Candidate
High School Diploma
Account Management experience - a plus
Experience in quoting, estimating, or customer service and sales support
Excellent written and verbal communication skills
Strong organizational and time management skills
High attention to detail and a commitment to accuracy
Self-motivated and goal-oriented
Proficient in Microsoft Office Suite, especially Excel
Proficient in Salesforce
Knowledge of Microsoft Business Central - preferred
Knowledge of emergency vehicle upfitting components – a plus
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