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Account Manager

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Job Description - Account Manager



Full-time


Description

Job Description: 

  • Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships. 
  • Manage implementation process for new employer clients within assigned brokers’ block. 
  • Train new group administrators on chosen GIS Connect enrollment platform. 
  • Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction. 
  • Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships. 

Requirements

Required, Knowledge, Skills and Abilities: 

  • Must be able to work in a fast-paced environment. 
  • The ideal candidate will be comfortable with all methods of communication: in person, phone and email. 
  • Must have the ability to learn quickly. 
  • The candidate has a sense of urgency and takes pride in their work. 
  • Must be comfortable in a team environment. 
  • Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely. 
  • Ability to assess incoming requests and delegate or escalate to appropriate internal or external resources. 

The qualified candidate should have the following: 

  • Insurance carrier or broker experience is not required but preferred 
  • Self-motivated and goal oriented 
  • Strong organizational, time management and follow-through skills 
  • Highly proficient in the basics of Microsoft Excel and Word 
  • Excellent communication skills both written and verbal 
  • Undergraduate degree (Preferred, but not required) 
  • Desire and ability to continually learn new products and services and processes 
  • Life and Health licensed within 180 days of employment 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times. 

Original job Account Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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