Account Manager

• Advise clients about
  the impact that policy changes or additions
  can have to their
  policy
  
• Guide clients
  through their options during their renewal and assist
  them with changing insurance companies within
  G&G
  
• Work with current
  clients that have additional insurance needs, such as
  purchasing a home, boat, motorcycle, RV, life insurance,
  etc
  
• Save clients who
  may be looking to change insurance agencies
  
• Identify and
  recommend cross -selling and upselling
  opportunities
  
• Make daily outbound
  calls to complete customer service requests
  
• Field inbound
  calls/text/emails/faxes regarding customer service
  requests.
  
• Educate our clients
  on the details of their policies
  
• Leverage technology
  to meet our clients’ evolving needs
  
• Work through
  customer service requests with quality and
  speed
  
• Build rapport to
  ensure that all clients are receiving the reputable G&G
  exceptional experience
  
• Work effectively in
  a collaborative team environment
  
• Solve complex
  problems with multiple parties involved
  

Requirements

• Able to adhere to
  repetitive processes while solving unique problems
  
• A fast learner who
  is meticulous, diligent, and proud of your
  work
  
• Adaptable,
  positively embrace change, and have a growth
  mindset
  
• Empathetic towards
  each client’s unique needs
  
• Open to two -way
  feedback and coaching, your success is our success!
  
• Interested in
  working in a fast -growing start -up environment
  
• Curious and willing
  to challenge the status quo
  
• Highly motivated,
  have an entrepreneurial spirit, and a strong work ethic
  

• Excellent
  communication skills: written, verbal, and
  listening
  
• Insurance
  experience is not required, we will reimburse
  licensing fees (license required before start date)
  and provide extensive training so you become an
  insurance expert!
  
• High School Degree
  or equivalent
  
• 3 -5 years of
  relevant work experience
  
• Ability to
  multitask, strong computer, analytical,
  decision -making, time management, and organizational
  skills
  

Benefits

• Competitive base
  salary of $43,000 per year + bonus
  opportunity
  
• 15 days PTO + 8
  Company Holidays + Your birthday
  
• Flexible
  schedule
  
• G&G provides
  rich benefits packages including health, dental,
  vision, and other supplemental health insurance
  options
  
• Retirement savings
  matching
  
• Company -sponsored
  team outings
  
• $15/mo
  gym/health/wellness stipend that increases with
  tenure
  
• 5 Star office perks
  including beverages and snacks
  
• A positive
  non -corporate atmosphere where diversity is
  valued
  
• Opportunity to win
  an all -inclusive trip to Mexico each
  quarter
  
• Dynamic career
  growth and professional development opportunities within a
  growing company