Account Manager

What you will be doing 

• Ensures the effective operation of the operations by directing and coordinating all service functions. 

• Services as primary point of contact for assigned customer, liaising directly with all levels of the customer's organization including field operation and senior corporate staff. 

• Works closely with the local operations manager and general manager to research problems and communicate necessary information. 

• Works closely with the customer in determining strategies to maximize service and recommends new business opportunities. 

• Has vast knowledge and keeps abreast of assigned airline business. 

• Provides support to management in deal negotiations, contract development, and other business development or alliance development projects. 

• Reporting and Recording Data using Excel Spread Sheets with Using Micro Formulas  

• Represents the Company in a positive manner, modeling ethical business behavior and integrity. 

• Reviews records and reports to ascertain data required for planning department operations. 

• Assures adherence to safety policies and procedures. Reports all accidents and injuries and investigates ways in which to prevent re-occurrence. 

• Maintains effective relations with customers. 

• Can meet Company's Attendance standards. 

• Other duties may be assigned. 

Supervisory Responsibilities 

• Manages employees in the department. 

• Is responsible for the overall direction, coordination, and evaluation of this unit. 

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

• Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; employee recognition, addressing issues and ensuring employees successfully complete company's training programs.