Account Manager

What We Need:

WE are looking for a seasoned account manager ready to help tech brands realize their full potential during this next chapter of industry innovation. You’ll join a growing team that spans disciplines and geographies to help one of the agency’s largest tech accounts advance their story and reach a wide audience set from consumers to creators to business decision makers and thought leaders. Key workstreams include: ongoing perception shifting storytelling, exec comms support, landscape monitoring, product launches, awards and speaking opps management, content development and more.
The ideal candidate is:

West coast based
Familiar with the tech and AI industry media landscape. Established media relationships is a strong plus
Experienced with tier one tech product launch moments including storytelling strategy and industry event project management
Ability to navigate and build relationships with mid-level comms clients
Comfortable with the ever-changing tech landscape and pace of change and innovation
Brings a passion and genuine interest in the tech/AI space (trend watcher, earlier adopter, ability to translate what it means and why it matters for audiences)
Self-starter, motivate to grow/learn, enjoys a collaborative team environment
What you'll be doing:

Job Functions:

Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction

Identify and drive digital/social media strategies; either standalone or as elements of communication plans

Develop and execute integrated communication plans

Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors

Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies

Build awareness and showcase capabilities, talent, and results internally and externally

Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings

Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.

Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement

Assure internal and external stakeholders are aligned

Serve as primary day-to-day contact with clients; proactively engage on issues

Participate in budget and resource management; tracking team utilization

Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values

Other duties as assigned.
What you've been able to accomplish:

Minimum/Preferred Requirements:

4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required

Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.

Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.

Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)
Additional Requirements:

High level of analysis and strategic recommendations based on industry knowledge

High level of initiative; take accountability for role on projects

Demonstrated creative and strategic mindset

Has established editor and/or analyst relationships and has proactively placed stories

Made presentations to groups of all sizes; pitched new business

Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks

Experience working globally or with colleagues in multiple locations

Fast-paced team environment (frequent tight deadlines, multitasking, etc.)

Strong presentation and consulting skills along with the ability to read, write and speak English

May need to work more than 40 hours per week on occasion

Ability to lift up to 25 lbs.

About Us:

WE Communications:

WE is one of the largest communications and integrated marketing agencies in the world. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.
For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible.
We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.
Your Salary:

The target range of base salary in all locations within the United States for this role is $85,000 - $94,000 per year. Actual salary is influenced by a wide array of factors including but not limited to business needs, level of responsibility, skill set, level of experience, and geographical location.
Benefits:
Comprehensive benefits program including medical, dental, and vision coverage
Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days
401k plan including company match and financial wellness support
16 weeks of paid parental leave for all employees
22-24 weeks paid parental leave when coupled with Short-term disability
2 weeks caregiver leave
Support with home office equipment
Bi-annual Wellness Credits
Monthly Technology Credit (to offset internet / phone costs)
Community Engagement Days
Learning and Development Programs for our employees

#LI-Hybrid
Equal Opportunity:

WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion:

WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.
Beginning April 2024, North America non-remote employees will be required to come into the office 3 days a week.
#J-18808-Ljbffr