Account Manager

We have an incredible opportunity for a dynamic, inspirational leader to join our team as an Account Manager Miami, FL (10min drive from MIA Airport).

About DO & CO:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 4 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

What you’ll do:

The ideal candidate represents the company’s high-end products and liaises closely with the international airline Clients Ensures that the assigned flights are delivered according to the customer’s requirements in the most efficient way to satisfy the quality standard of the company. Acts as the main point of contact for the airline on day-today operational issues and their resolution.

Responsibilities:

Control together with the tray-setting and food-production the timing for the food flow.
Supervise the processing time to avoid delays and lapses.
Ensure correct updating of the customer specifications in each consigned department.
Manage, motivate, and assist flight coordinator and food packer department.
Select, train, manage, schedule, develop, discipline, conducts performance appraisals, and counsel team members.
Assist airlines to determine the operational need for service delivery and interpreting their requirements.
Set up and oversee the requirements for all flights
Coordinate and agree on catering specification with clients and ensure accurate setup of catering, stores and bar requirements.
Comply with all food safety and hygiene regulations

Qualifications :

Minimum of 5 years of supervisory experience in airline catering.
Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)
Bachelor degree required

Diversity & Inclusion:

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.

Apply Now
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