Account Manager - Automation - Water / Waste Water Focus

ACCOUNT Manager

Business Unit:

Automation

Location:

Marion, Iowa

Reports to:

Client Success Manager

Exempt or Non-Exempt:

Exempt

Status:

Full-Time

Typical Working Hours:

8:00 a.m. to 4:30 p.m.

Background/Work Experience Required:

To be considered, candidates should have:

• Bachelor’s degree (B.S.) in engineering from an accredited college or university and six or more years of related experience; or

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  • Associate’s Degree (A.A.S.) or equivalent from a two-year technical school with eight or more years of related work experience; or
  
  
  • Candidates without a degree require ten or more years or related work or industry experience.
  
  
  
  

• 3+ years of experience in account management, business development, or project management within controls, instrumentation, automation, or electrical contracting.


• Strong ability to read and understand P&IDs, wiring diagrams, and engineering plans and specs.


• Strong knowledge of process instrumentation.


• Strong knowledge of public bid processes and contracts.


• Working knowledge of industrial control systems, PLCs, SCADA systems, and field instrumentation.


• Excellent communication, organization, and relationship-building skills.


• 2+ more years of project estimating, proposals and working with clients during the sales process.


• Demonstrated proficiency with computer technologies including, but not limited to, Windows Operating Systems and Microsoft Office applications such as Word and Excel.

Responsibilities and Duties:

The ESCO Group Account Manager will be specifically focused on the water/wastewater industry and will be responsible for, but not limited to:

• Identify, qualify, and pursue new water and wastewater project opportunities.


• Review and interpret engineering drawings, specifications, P&IDs, wiring diagrams, and related documentation to understand project scope and define ESCO’s scope of work.


• Collaborate internally and externally to prepare and coordinate scopes of work, estimates, proposals, and bid responses for public and private projects.


• Manage and maintain strong relationships with engineering firms, contractors, vendors, and municipal utilities.


• Serve as a key liaison between clients and internal teams to ensure alignment on project scope, strategy, risk, and execution.


• Manage project risk through strategic collaboration with internal engineering, project management, and execution teams.


• Provide high-level oversight of projects throughout the project lifecycle, ensuring continuity from pursuit through execution.


• Work collaboratively with Client Success Managers and Project Managers and technical execution teams to align on project strategy, staffing needs, and resource planning.


• Participate in the refinement and development of internal standard operating procedures specific to water and wastewater projects to improve consistency, efficiency, and scalability.


• Represent ESCO at industry events, conferences, trade shows, and client meetings as appropriate.


• Utilize, support, and maintain compliance with ESCO Automation’s standards, best practices, and safety requirements.


• Other duties and responsibilities as assigned or deemed necessary by management.

Interpersonal Skills/Characteristics:

• Self-starter that exhibits a high level of initiative and resourcefulness


• Supports the Company goals and goals of individual work


• Excellent organizational and time management skills


• Excellent written and verbal communication skills


• Excellent customer service skills


• Excellent teamwork and teambuilding skills


• Excellent supervisory skills


• Ability to alter schedule, direction, and/or tasks for the benefit of the project, client or company, with a professional and pleasant attitude


• Work produced demonstrates excellent attention to detail and accuracy


• Able to effectively communicate and train others in areas of expertise


• Able to effectively delegate and utilize the strengths of members of the team, providing opportunities for growth of the account, team members and self

Travel Requirements:

Able to accommodate up to 25% of overnight travel for services at clients facilities that are out of town.  The amount of travel is largely dependent upon project scope, schedule, and assigned tasks.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.


• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.


• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


• Physical activity such as climbing up and down stairs (may be several flights) and or ladders, and walking long distances while carrying equipment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration.


• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; and extreme heat.


• The noise level in the work environment is usually moderate, but may be exposed to very loud areas.

**All necessary personal protective equipment is provided to meet and in some instances exceed OSHA Regulations.