Account Manager Bilingual - Urgent Hire

Bilingual Account Manager 

At Keepers, we help people do what they love. We don’t just say that, we mean it and we do it every day. There will be busy days and incredible challenges, but the reward will be contributing to something that is larger than yourself. We want you to bring the hustle, grit, and passion to everything you do here. You will be expected to take high ownership and improve yourself constantly. You will be held accountable to our 7 Core Values and will be expected to hold your teammates accountable as well. The values are what unify us and allow us to make the impact that we do. They are crucial on our mission to becoming one of the top janitorial companies in AZ. Together...we will serve more people, we will elevate our local economy, we will help people to do more of what they love. 

Our Core Values 

We EMPOWER each other through consistent teaching, training, and development so that we can grow our skills and opportunities. 

We DELIVER RESULTS by making a plan, keeping commitments, and holding each other accountable. 

We continually GROW both our team members individually, and grow in our ability to provide excellent services and quality jobs for our local community 

We treat others with RESPECT including customers, coworkers, and crews in all interactions no matter what. 

We behave with INTEGRITY and honesty in all circumstances. 

We believe in EXTREME OWNERSHIP and take responsibility for our own actions and acknowledge when we have made a mistake and how we can fix it. 

We genuinely CARE about building, cultivating and maintaining lasting relationships between our team members, customers, and community. 

Why join our team? 

Are you looking for a place to work where you can make an impact in the world? 

Where you are supported and your leaders are invested in helping you create a path for growth? 

Where there is no office drama or gossiping? 

At Keepers our purpose is to help people do what they love. We are a growing, local, family-owned business. This means when you become a team member you are now part of the Keepers family as treated as such. 

We have a big mission and a clear plan of how we will get there. We would love you to help us expand our reach and serve even more people here in Arizona. 

1. We invest in our people- we spend time with you each week to make sure your have what you need. 

2. Opportunity for growth- Be a part of a talented team where you will be challenged each and every day. We have fun and we make BIG things happen together. We are growing and need innovative ideas. It is a chance to get in and make an impact. 

3. Work with great people- Be a part of an amazing team where you will collaborate on exciting work, and excel in a team centered environment 

4. Company Culture – Our team helps pave the path to the future. We meet together regularly to talk about what we need to start doing and stop doing, we read books together to find new ideas, and have company outings together. 

Who YOU are 

If this sounds like you... this position may be the perfect fit. 

Key Responsibilities Include but are not limited to: 

• Customer retention. 

• Lead supervisors, conduct weekly one on one meetings in office. 

• Conduct in person customer visits, resolve complaints, and reply to customer requests. 

• Coordinate start of new customers. 

• Lead, attend, and participate in team meetings at Keepers office. 

• Clear consistent communication with customers and team members. 

• Sales for new customers and existing customers. 

• In charge of a team of Supervisors. 

Requirements: 

• 2 years minimum experience in Operations for Janitorial company with multiple job sites. 

• 2 years minimum experience leading large team. 

• Bilingual in English and Spanish. Will consistently use both. 

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams). 

• Attention to detail. 

• Bachelor’s degree preferably in business. 

• Being able to work under pressure. 

• Reliable transportation. 

• Willing to work as a team but can also work alone when needed. 

• Being available after hours and weekends when needed. 

Benefits: 

• 11 paid holidays 

• Vacation days accrued after 90 days. 9 PTO days in first year, additional days subsuquest years. 

• 401(k) benefits after one year 

• Healthcare stipend 

• Working for a company that values your work 

• Ongoing development and training meetings 

Job Type: Full-time 

Salary: $60,000.00 - $67,000.00 per year 

Schedule: 

• Monday to Friday 

• On call 

• Weekend availability