Account Manager, Cushioning - Hartford, CT

Job Description

The Account Manager, Protective (Cushioning) Solutions is responsible for driving profitable growth within a defined territory or portfolio by delivering innovative, value-based packaging solutions. This role partners closely with customers to understand their operational challenges and provides tailored protective packaging systems that improve efficiency, reduce total cost, and support sustainability goals.

The Account Manager acts as a trusted advisor, leveraging Sealed Air’s portfolio of cushioning solutions (paper, foam, shrink films and inflatable systems) and service capabilities to create long-term customer value. This role is remote but should be located ideally in Hartford, CT but open to people within Connecticut. The region this Account Manager will support is Connecticut, Western Massachusetts, and the Eastern side of New York State. This person will be a road warrior throughout the week with some overnight travel (on average 2 nights/3 weeks).

Key Responsibilities

• Drive Growth & Retention




• Manage and grow an assigned portfolio of accounts, achieving or exceeding revenue and margin targets


• Identify, develop, and close new business opportunities within target segments


• Build and execute strategic account plans aligned with customer and business objectives




• Customer-Centric Solution Selling




• Engage customers to understand packaging operations, pain points, and performance metrics


• Recommend and implement end-to-end cushioning solutions that optimize protection, throughput, and cost


• Lead packaging assessments, equipment trials, and solution validations




• Value Creation & Differentiation




• Articulate Sealed Air’s value proposition, including automation, sustainability, and total cost of ownership


• Partner with engineering and applications teams to design customized solutions


• Quantify and communicate value through ROI and cost-in-use analysis




• Cross-Functional Collaboration




• Work closely with Customer Service, Operations, Marketing, and Technical teams to ensure seamless execution


• Coordinate installations, onboarding, and post-sale support




• Pipeline & Territory Management




• Maintain a robust sales pipeline and accurate forecasting in CRM (e.g., Salesforce)


• Monitor market trends, competitive activity, and customer insights


• Prioritize opportunities to maximize growth and profitability

Qualifications

• Bachelor’s degree in Business, Engineering, Packaging, or related field


• 3-7+ years of B2B sales or account management experience (industrial, packaging, or manufacturing preferred)


• Experience with capital equipment and/or consumables sales is an asset


• Proven ability to deliver results in a solutions-based, consultative sales environment


• Strong business acumen and financial understanding (margin, ROI, TCO)


• Willingness to travel within assigned territory

Core Competencies (Sealed Air Mindset)

• Customer First – Builds deep partnerships and delivers measurable value


• Innovative Thinking – Brings forward new ideas and solution approaches


• Execution Excellence – Drives results with discipline and accountability


• Collaboration – Works across functions to deliver integrated solutions


• Agility – Adapts quickly in a dynamic, customer-driven environment

Success Measures

• Revenue and margin growth vs. plan


• New business development and pipeline conversion


• Customer retention and share-of-wallet expansion


• Adoption of value-based solutions (automation, sustainable materials)


• Forecast accuracy and CRM discipline

Work Environment

• Field-based role with regular travel to customer sites, distribution centers, and manufacturing facilities


• Combination of independent work and cross-functional team collaboration

Pay Transparency:

Total Target Compensation (Base + Commission):

$103,600 - 166,750

The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.