Account Manager- Facility Solutions Manager

At City Wide Facility Solutions – Central Coast, our Facility Solutions Managers (FSMs) are the heartbeat of our client relationships. This role is perfect for someone who loves owning accounts, solving problems, building trust, and being out in the field—not stuck behind a desk all day.

You’ll manage a portfolio of established commercial clients, act as their single point of contact, and ensure their facilities are running smoothly by coordinating multiple service partners. Every day is different, and that’s exactly why our best FSMs thrive here.

What You’ll Be Doing

This role is a true mix of relationship management, problem-solving, and light sales:

• Client Relationship Management (50%)
  Be the trusted advisor for your clients—checking in regularly, anticipating needs, and ensuring expectations are exceeded. You'll be getting out in the field, inspecting work, and proactively addressing issues before they become problems.
• Vendor & Contractor Coordination (25%)
  Work closely with our network of local service partners to ensure quality, consistency, and accountability.
• Problem-Solving & Fire Drills (25%)
  Things don’t always go perfectly—when issues pop up, you move fast, communicate clearly, and find solutions.
• Identifying Opportunities (25%)
  Spot additional services or improvements that add value for clients and drive account growth.

You’ll manage existing accounts—no cold prospecting required. These are inherited relationships that you’ll deepen and grow over time.

What We’re Looking For (Non-Negotiables)

• B2B account management or sales experience (required)
• Strong people skills—you’re confident, professional, and approachable
• Able to think on your feet and solve problems quickly
• Organized, responsive, and comfortable juggling multiple priorities
• Comfortable being out in the field most days (with flexibility to work from home when needed)

Facilities, property management, or service industry experience is a plus—but not required.

Who Thrives in This Role

You’ll do great here if you are:

• A scrappy problem solver who takes ownership
• Sales-minded, but relationship-first
• Energized by variety and autonomy
• Motivated by accountability and growth
• Proud to represent a local business making a real community impact

Compensation & Benefits

• Base Salary: $65,000–$70,000
• On-Target Additional Earnings: ~$25,000–$35,000 (commission & incentives)
• Total Compensation Potential: ~$90,000–$105,000+

Benefits Include:

• Health & Dental Insurance
• Mileage Stipend
• Phone Stipend
• 401(k)
• Paid Time Off
• Flexibility & autonomy in how you structure your day

Growth & Career Path

This position starts at FSM II, with clear advancement opportunities up to FSM IV. High performers can grow into managing larger, more strategic accounts or step into operations leadership, including a future Director of Operations role.

We believe in promoting from within and investing in people who want to grow.