Account Manager for Steel Service Center

BENJAMIN STEEL CO.

JOB TITLE: Account Manager

SUPERVISED BY: Sales/Marketing Manager/Director of Branch Operations

CALLING AREA:
Northeast Ohio

POSITION SUMMARY:

Sells full product line of steel and processing services to businesses ranging from fabricators, OEMs, machine shops, manufacturing facilities and any appropriate business with steel needs in a defined territory.

DUTIES AND RESPONSIBILITIES:

• Achieve sales goals each quarter.


• Develop a partnering relationship with customers with regular contact to seek opportunities for products and processing in response to their changing needs.


• Develop sales strategy and a plan to meet the strategy in that territory.


• Reports on achievement of strategy and plan regularly using prescribed tools.


• Maintain a working knowledge of all products, promotions, technology and services available.


• Develop an ongoing list of prospects for new business using all available resources. (Chamber of Commerce, business directories, leads from other sources, etc.)


• Coordinates with Inside Sales, Sales Manager, and Director of Branch Operations to facilitate service requirements and resolve customer concerns.


• Represent themselves and Benjamin Steel in an manner that is consistent with the Seven Habits of Highly Effective Teammates.


• Perform other duties as related or assigned for the benefit of Benjamin Steel.


• Good attendance is an essential function of this job.

EDUCATION AND EXPERIENCE:

College degree or a minimum of 8 years with related experience, and 3 years industrial sales experience required. Knowledge of steel applications and products preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to successfully apply modern sales techniques to earn business

Excellent communication and interpersonal skills

Initiative to maintain sales focus and tenacity

Excellent planning and flexibility skills with uncompromising commitment to exceeding customer expectations

Proven ability to be resourceful to resolve challenges

Demonstrated sales success