Account Manager | Outside Sales Rep

Salary :

$22 - 25 hourly

Company : Us554

Job Type : Full Time

San Marcos, Ca 92078

Job Description - Account Manager | Outside Sales Rep

Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

As an Account Manager at AlphaGraphics, your primary role will be to increase the center’s inside sales and support the Account Executive as needed. This responsibility should always focus on increasing the center’s sales, drawing in new customers and contacts, maintaining center accounts, expanding our penetration into existing accounts, and creating a positive experience for our clients.

Account Manager | Outside Sales Rep Responsibilities:

Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing

Maintains a professional appearance

Ensure all clients have a positive customer experience

Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)

Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities

Captures customer’s specifics using “Job Analysis” questions

Asks probing questions

Reviews customer’s proofs, manages the proofing process, and calls customers when jobs are ready for pick up

Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy

Routinely resolves customer inquiries and complaints

Displays necessary mastery of MIS tools to create and estimate customer projects effectively.

Maintains current pricing strategies and customer billing procedures

An AlphaGraphics Account Manager | Outside Sales Rep performs all business development functions related to Inside Sales, including the following:

Assists in updating the mailing list database

Assists sales rep functions and inside production when requested

Follows up and manages Inbound Leads

Follows up on targeted direct mail or local Shop mailings

Keep customers informed regarding their job’s progress through the production process

Shows proficiency in regular use of CRM tools

Effectively manages all communication methods currently available to them to respond timely to customer inquiries

Account Manager | Outside Sales Rep Qualifications

Account Management experience is preferred but not required

Knowledge of printing and prepress requirements a plus

Possesses a solid knowledge of MIS systems and order entry processes

Handles all communications with customers in a professional and respectful manner

Strong analytical skills (break projects into steps or sets)

Excellent writing and verbal skills

Professional appearance and decorum

Strong organizational and time-management skills

Compensation: $22.00 - $25.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Original job Account Manager | Outside Sales Rep posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Us554

AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.

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Account Manager | Outside Sales Rep

Job Description - Account Manager | Outside Sales Rep

We invite EVERYONE to apply!

About the Company

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