Account Manager- Polymer Specialties

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future.

We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?

About the job:

Polymer Specialties(PS) is a leading business of Nouryon active in the polymer industry. It supplies specialty chemicals and processing aids to the whole polymer chain from polymer producers to compounders, processors and even to recycling of the polymer. Its activity is mainly split in several segments:

Initiators and co-catalysts for polymer production (organic peroxides and metal alkyls)
Chemical intermediates for non-polymer applications (e.g. Pharma)
Crosslinking agents and additives for the rubber industry and additives for polyolefins
Curing agents, processing aids and auxiliaries for the composite market;

The global revenue of BL PS in 2023 was $1,100 mln. BL PS is divided into 3 regional businesses: EMEIA (Europe, Middle-East, India & Africa), the Americas and Asia Pacific.
This position will cover the Northeast US and Canada territory. The ideal candidate would be located in Newark, NJ or the NYC area. We are also open to candidates from Chicago, IL.

In your future role as an "Account Manager", you will:

Qualitative
Service existing accounts

Grow business at existing accounts
Review, manage and improve pricing levels within guidelines set out by commercial management. Apply tier service level charges where applicable.
Negotiation of contract agreements and settlements of claims
Responsible for payment collection at customers
Develop new accounts for future sales
Exercise technical selling to the fullest by visiting technical employees at accounts (manufacturing managers etc). Development of own technical knowledge of product lines and product application is a key success factor in this respect.

Provide market intelligence feedback to commercial management on

Market environment
Potential new projects
Competition

Manage relations with/service by internal departments to ensure customer satisfaction
Ownership of customer complaint (OFI) resolution.
Develop long term customer relationships. Brick-wall key accounts to fortify our company position at the key account
Establish an annual sales plan for the assigned business scope within the overall strategy set out by commercial management. Such sales plan should aim to protect existing business as well as developing new business
Timely reporting of all customer calls using pre-defined templates.
Provide reliable sales forecast to ensure proper product availability planning.
Cost control for assigned travel & entertainment cost
Develop and maintain Key Account Plans for global or regional Key Accounts
Participate in regular margin management review meetings with commercial management

Quantitative
Meet Annual Sales Budget (Volume, Revenue, Contribution Margin) defined by commercial management
Days of sales outstanding should be within the annual target
Overdue receivables should not exceed 5% of total receivable amount
Sales forecast should be accurate for the submitted figures
Control Travel & Entertainment cost within annual budget
Meet agreed number of call reports per year.
Achieve market share targets for all product lines
Complete market survey and reports before the agreed time

We believe you bring:

A Bachelor's degree, preferably within chemistry or chemical engineering.
3-10 years of sales experience or technical service to customers in a business to business environment.
Knowledge of the Polymer (polyolefins, polystyrene and acrylics) market is a strong plus.
Additional education in economics or MBA would be valuable.
Has an excellent skill in English. Other languages like French or Spanish are a plus.
Should have talent and ambition to work in a technical sales environment.
Open minded for cultural diversity and willing to travel extensively (50+%, mainly in the US and Canada).
Excellent commercial skills in order to establish and maintain good relationships within targeted customer organizations.
Strong computer skills with ability to use spreadsheets, databases, ERP (SAP) and CRM systems, presentation and word processing software
Ambition to grow within the organization

Good to know:

This is a permanent position on a full-time basis, reporting to the Sales & Marketing Manager and is a remote position with a 50% travel requirement.

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/

We look forward to receiving your application!

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.
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