Account Manager Trainee

Position: Account Executive
Location: Buffalo, NY
Company: Legacy Forward Solutions

At Legacy Forward Solutions, a leading sales and business development firm, we are seeking a driven and enthusiastic Account Executive to manage promotional initiatives on behalf of our wireless client in the Buffalo, NY region. We are committed to delivering exceptional service and creating positive experiences for those we serve. As a trusted partner for both our customers and clients, this role offers an exciting opportunity for individuals with strong communication and organizational skills who thrive in a dynamic and fast-paced environment. You’ll be at the forefront of blending leadership, customer engagement, team collaboration, and operational excellence to achieve success.

Key Responsibilities

• Manage High-Volume Leads: Provide personalized attention to a significant volume of leads, ensuring each customer receives tailored support in alignment with our marketing objectives.
• Engage and Qualify Clients: Effectively communicate our promotional offerings, assess customer needs, and provide customized solutions that meet their expectations.
• Team Collaboration: Partner with customer service and sales teams to address client demands and deliver outstanding service within our retail partnerships.
• Mentor and Motivate: Collaborate with leadership to mentor and inspire team members, fostering their professional development and helping them reach their full potential.
• Create a Positive Environment: Cultivate a motivating and inspiring atmosphere that reflects our company’s core values and commitment to integrity.
• Ensure Operational Excellence: Implement and follow best practices to uphold high standards in our client relationships and retail partnerships.
• Communicate Updates: Keep the team informed of current promotions, contests, and incentives to drive performance and engagement.

What We’re Looking For

• Leadership Skills: A proactive, motivated individual with a passion for driving growth and success within the firm.
• Experience: 1-2 years in a high-volume, lead-generating environment is preferred but not required. Experience in the home services industry is a plus!
• Customer-Centric Attitude: A dedicated team player with a track record of exceeding sales goals and contributing to company success.
• Adaptability: Comfortable navigating a fast-paced, dynamic environment and embracing new challenges.
• Customer Focus: Ability to build rapport with diverse customers and consistently provide exceptional service.

What We Offer

• Career Advancement: Opportunities for growth within the sales department.
• Professional Development: Ongoing training and support to ensure your success.
• Supportive Culture: A collaborative and empowering work environment.

We are committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply and look forward to those who share our vision. If you are excited about this opportunity, we encourage you to apply. If you decide to pursue other opportunities, please let us know.