Account Manager - Washington

At , we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there and we bring it all together, in one place.

(USA), Inc, one of the support companies in the United States, is seeking a full time Account Manager.

Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships over the phone and in person? Can you help 's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the determination to be the next

Account Manager

to join our outstanding Partner Services team in our

Washington, DC

office!

What You'll Be Doing:

Pro-active communication with partners in the region by telephone, in-person and by internal messaging to assist with the creation of 's business
Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed
Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level
Be knowledgeable on 's products so that their benefits and usage can be explained to Partners
Identify opportunities for partners that will help improve 's business by using its internal segmentation to prioritize
Identify new potential partners and connect for further follow up
Responsible for taking Customer Service escalations which relate to their portfolio and solving these in the most efficient manner for the business, partner and customer
Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend and participate in the partner events for their portfolio
Up to 50% business travel
What You'll Bring:

Solution oriented and results driven
Strong work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as working in a team
Ability to prioritize own workload and efficiently manage their time
Strong communication skills
Ability to influence partners over the phone to implement suggestions
Eye for accuracy and ability to be analytical
Language: English written and verbal
Currently authorized to work in the United States
You are required to live within a commutable distance from your assigned office location
What We'll provide:

's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

Medical, life, and disability insurance
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and annual

wallet credit
Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
Collaborative, friendly and diverse culture
Referral Program
This role

does

come with relocation assistance
This role

doesn't

come with visa assistance
For Washington this role we will have a salary range of: $87,000 - 97,000
Additional Quarterly bonus potential
Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Should you require accommodation to meet the essential functions of this job, please let us know.

Pre- Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.