Account Manager-Eastern US/Canada (Fluid Management)

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

Company:

Job Description:

We are seeking an Account Manager for the Eastern US/Canada. You will be responsible for driving profitable revenue growth and strategic customer partnerships across Asahi Kasei Bioprocess America, Inc. (AKBA) Fluid Management portfolio in the Eastern U.S. and Canada.

This role owns key account strategy, capital project pursuit, and long-term customer engagement, serving as a primary commercial leader connecting customer needs with AKBA’s engineered solutions.

Success in the role requires combining technical expertise, consulting selling, and strategic account management to win complex, multi-million-dollar projects and expand AKBA’s presence across the biopharma manufacturing value chain.

Primary Duties and Responsibilities

• Revenue Growth & Account Ownership
  • Own and deliver against annual revenue, margin, and pipeline targets
  • Build and execute multi-year account plans for strategic customers
  • Develop and maintain a robust, qualified sales pipeline (3-5x coverage)

• Strategic Selling & Customer Engagement
  • Lead complex capital equipment sales cycles (6-24 months)
  • Engage senior stakeholders (Manufacturing, Process Development, Procurement, Engineering)
  • Position AKBA as a trusted partner in process scale-up and manufacturing optimization

• Solution Development
  • Translate customer process needs into integrated equipment solutions
  • Collaborate with engineering and product teams to shape proposals and technical positioning
  • Drive differentiation through value-based and solution-oriented selling

• Commercial Execution
  • Lead pricing strategy and contract negotiations aligned with margin targets
  • Maintain accurate forecasting (monthly/quarterly)
  • Ensure disciplined use of CRM (Salesforce) for pipeline visibility

• Cross-Functional Leadership
  • Coordinate with Engineering, Service, Marketing, and Inside Sales to ensure successful project execution
  • Act as the commercial owner through project lifecycle (sale > delivery > after-sales)

• Market Intelligence & Growth Initiatives
  • Provide structured insights on market trends, competitors, and customer needs
  • Support product roadmap development and new market expansion initiatives
  • Represent AKBA at industry conferences and technical forums

Success Metrics (KPIs)

• Revenue vs. target (% attainment)
• Pipeline coverage & conversion rate
• Gross margin on booked orders
• Strategic account growth (YoY)
• Forecast accuracy
• Customer retention & expansion

Organizational Relationships

• Sales Manager – The Americas
• Close partnerships with other business unit account managers and inside sales staff

Minimum Requirements

• Bachelor's degree in Chemical Engineering, Biomedical Engineering, or Life Sciences
• 7+ years of successful capital equipment or technical sales experience in biopharma
• Prior experience managing complex, multi-stakeholder sales cycles
• Background in bioprocessing (filtration, purification, or fluid management) strongly preferred
• Strong consultative selling and negotiation skills
• Proven ability to influence senior customer stakeholders
• Strong business acumen (pricing, margin, forecasting)
• Highly organized with strong execution discipline
• Valid driving license with good driving record

Physical Demands and Environmental Conditions

• Regular travel, up to 50%, within the territory for equipment product presentations, customer meetings, and after-sales support
• This position is home office–based with occasional travel to the AKBA office in Glenview, IL
• Territory:
  • Eastern US (ME, VT, RI, NY, PA, MA, NJ, VA, WV, NC, SC, GA, FL, MD, OH, NH, AL)
  • Eastern Canada (Nova Scotia, Quebec, Ontario)

Why this role matters

• This position plays a critical role in expanding AKBA’s presence in the fastest-growing segments of biopharma manufacturing, including advanced therapeutics and next-generation production platforms
• You will have the opportunity to shape customer manufacturing strategies while driving growth in a high-impact, technically differentiated portfolio

The base compensation range for this role is $115,000-$130,000. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions.

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As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.