Account Managers-Sales

Title:  Account Manager

Location:  Varies

Type:  Full-Time Exempt

Reports To:  Director of Sales

Supports the organization’s mission, vision and values by exhibiting the following behaviors:  Excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership.

Job Objective:

Responsible for all purchasing activities, from lead generation through close in an assigned territory.  Develops and implements agreed upon purchasing activities which will meet both personal and business goals of expanding customer base in the assigned area. Works within the purchasing and production teams and with business partners to achieve the revenue generation, customer satisfaction, and long-term account goals that are in-line with company vision and values.

Responsibilities:

• Meets established goals and quotas


• Achieving the new account business partner development goals, within the assigned territory


• Demonstrates technical skills and knowledge of company’s services and value proposition


• Complete understanding of pricing and proposal models


• Maximizes all opportunities to solidify the relationship with company’s primary business partners


• Develops annual plan in conjunction with Director of Sales, which details activities to follow during the fiscal year, which will focus on meeting or exceeding assigned quota.


• Develops a database of qualified leads through referrals, telephone canvassing and cold calling.

• Assists in the implementation of company marketing activities as needed.


• Creates and conducts effective presentations and RFP responses that identify prospects business problems, the effects of the problems, and the e-Cycle solution to their problems.


• Maintains accurate records of all purchasing and prospecting activities including calls, e-mails, presentations and follow-up activities within an assigned territory, including the use of a CRM database to maintain accurate records to maximize territory potential.


• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented as needed.


• Participates and contributes to the development of educational programs offered to clients, prospects and company employees.

Relationships and Roles:

Internal / External Cooperation

• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.


• Maintain contact with all clients and business partners in the market area to ensure high levels of Client Satisfaction.


• Demonstrate ability to interact and cooperate with all company employees.


• Maintain professional internal and external relationships that meet company core values.


• Proactively establish and maintain effective working team relationships with all support departments.

Job Specifications:

• Proven ability to exceed sales quotas


• 3-6 years of B2B sales experience


• Experience with relationship selling techniques


• Strong understanding of customer and market dynamics and requirements


• Willingness to travel and work seamlessly with business partners