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Account Reimbursement Specialist II

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Job Description - Account Reimbursement Specialist II


Account Reimbursement Specialist II


Job Summary: The Account Reimbursement Specialist II demonstrates a thorough understanding of medical office billing-related functions. This role will closely monitor and analyze payor denial trends, perform claim corrections, and perform timely claim follow-up by submitting appeals and claim reconsiderations to ensure maximum payor reimbursement. This role is vital to the overall financial success for the organization.

(This is a full-time position that will support RCM team Monday - Friday 8 am to 5 pm).

 
Primary Job Responsibilities:  
  • Ability to perform all responsibilities of ARS I position.
  • Acts as point of contact for assigned department(s) for incoming questions regarding third-party billing requirements, denials, and patient-related billing inquiries.
  • Coordinates with RCM team partners responsible for charge capture, coding, reimbursement and/or insurance verification to identify and resolve issues impacting billing and collections.
  • Pursues timely collection of insurance claim payments using thorough follow-up efforts appropriate for each payor type (including denials, appeals, exceptions, exclusions).
  • Review and interpret insurance explanation of benefits (EOBs) to ensure correct claim reconciliation.
  • Filing appeals when appropriate to obtain maximum payor reimbursement.
  • Analyzes trends in under/overpayments and payment denials and works collaboratively to develop process improvements meant to improve RCM operations and reduce costs.
  • Coordinate medical records requests; process all insurance and patient correspondence to ensure compliance with all relative reporting and data collection regulations. 
  • Perform patient and insurance payor outreach to research and resolve payment-related inquiries for Athena patient cases.
  • Work collaboratively with clinic managers and other RCM department staff to improve processes and procedures.
  • Participate in department workgroups providing feedback and education on claims activities (payer denials, system issues, etc).
  • Additional duties as assigned.



Requirements:
  • Minimum of three (3) years of complex claim follow-up experience in a physician office, hospital, ambulatory surgery center or centralized medical business office.
  • Knowledge of HMO/PPO, Medicare, Medicaid, and other payor regulations, payment guidelines, and policies.
  • Knowledge of medical terminology, ICD-10, and CPT codes.
  • Excellent verbal communication skills.
  • Excellent computer skills; familiarity with Microsoft Word & Excel.
  • Experience with AthenaHealth EMR is a plus. 
  • Ability to manage time and organize daily schedule to meet productivity and accuracy standards.
  • Experience interpreting payor explanation of benefits.
  • Excellent verbal communication skills and strong customer-service background.

Education and Certifications
  • High school diploma or equivalent required.
  • Associate degree in business, healthcare administration or related field highly preferred.

Physical Requirements
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for long periods of time.
Original job Account Reimbursement Specialist II posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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