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Account Representative

icon building Company : Us480
icon briefcase Job Type : Full Time
icon geo-alt Greeley, Co 80634

Job Description - Account Representative



Benefits:


  • Bonus based on performance

  • Employee discounts

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development




 Our tight-knit team in Greeley is actively seeking an Account Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Account Representative Perks and Benefits:

  • Competitive Compensation 

  • Flexible Scheduling 

  • Hard work, collaboration, humanity, fun, and laughter

  • Career path development 



More than anything, we’re looking for a highly collaborative and dependable Account Representative who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
 

Account Representative Daily Tasks:

  • Serve as the primary internal representative of the organization.

  • Convey to the customer our expertise in products, services, and capabilities.

  • Serve as an external key educator to our community and customers.

  • Communicate customer requirements to the support team following company policies and procedures.

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

  • Attract potential customers by answering product and service questions and suggesting information about other products and services.

 
 Account Representative Role Qualifications:

  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.

  • Ability to effectively build relationships with customers and teammates.

  • Strong written and verbal communication skills.

  • Desire to continuously look for ways to help people.

  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

 
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. 

Apply today!
 



Compensation: $17.00 per hour








*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.



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About the Company

Us480

AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.

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