Account Services Representative - Unlimited Growth Potential

We are looking for Account Services Representative for our client in Los Angeles, CA

Job Title: Account Services Representative

Job Location: Los Angeles, CA

Job Type: Contract

Job Description:

Pay Range $20.13hr - $25.13hr

Client Service:

• Responsible for maintaining and monitoring all upfront and scatter deals in order management system.
• Develop a strong understanding of our products and capabilities to better develop solutions for advertisers.
• Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules.
• Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines.

Deal Maintenance and Stewardship:

• Schedule commercials and coordinate client brand allocations, reconcile account discrepancies, send flowcharts and issue change notices to clients.
• Steward deals through careful monitoring of delivery.
• Offer recap packages to clients as needed and as available.
• Develop a strong working relationship with Commercial Operations guaranteeing a timely and precise order process.
• Collaborate with Sales Planner, Account Executive and Marketing to ensure that all marketing elements are properly booked and executed.
• Identification and resolution of invoice discrepancies and adjustments.

Qualifications:

• Bachelor's degree or equivalent experience.

Desired Characteristics:

• Client Service and Account Management experience is a plus.
• Must have strong communication/interpersonal skills, be able to multi-task in a fast-paced environment, be detail-oriented and responsive, deadline-driven, and have strong quantitative reasoning skills.
• Computer Skills – Proficient in Microsoft Office (Excel, Word, and Outlook).