Account Services Specialist

Account Services Specialist

Contract Position | Naperville, IL 

Overview

Our client is a leading energy company seeking a dedicated Account Services Specialist for a 5-month contract position in Naperville, IL. This versatile role offers an exciting opportunity for growth and development in the energy sector, working with account enrollment processes, transaction management, and utility partnerships.

This position is perfect for a detail-oriented professional with 0-5 years of experience looking to build their career in operations and customer service within the energy industry.

Key Responsibilities

• Manage account enrollments, ensuring accuracy and timeliness
• Handle transaction management with meticulous record-keeping
• Develop and maintain effective relationships with utility partners
• Provide essential support in billing operations and arrears management
• Perform customer service and administrative tasks with precision
• Support collections efforts in Illinois
• Contribute to various operational projects and process optimization
• Complete additional duties as assigned by supervisors

Requirements

• 0-5 years of relevant experience
• Excellent communication and negotiation skills
• Strong attention to detail and analytical abilities
• Positive attitude and efficient task completion
• Ability to handle customer service interactions professionally
• Openness to skill development and evolving responsibilities
• Must be able to work on-site in Naperville, IL

What We Offer

• Competitive hourly rate of up to $18/hour
• Opportunity to work with a leading energy company
• Professional development and growth opportunities
• Standard business hours (8 AM - 5 PM)
• Exposure to utility industry operations
• Collaborative team environment

Location: Naperville, IL 60540

Duration: 5 Months

Schedule: Full-time, 40 hours per week