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Account Specialist

icon building Company : Everdriven
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Account Specialist


EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student’s trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you’re someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven


Position Summary:  




The Account Specialist is responsible for maintaining equipment levels, identifying, and engaging Transportation Service Providers, explaining client requirements, file maintenance, and performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with EverDriven departments. 


Hourly Rate: $15.50/hour


Schedule: Monday-Friday 12:00pm-9:00pm MST


Remote/WFH 





Responsibilities 





  • Main point of contact for school districts on all questions - Mostly via Email (routing, dispatch and customer service issues) 

  • Ensure all change requests, student add-on and removals are done in a timely fashion  

  • Maintain routes as efficiently as possible 

  • Build quotes and route analysis 

  • Maintain accurate calendars, setting holidays, early-outs, or assisting with emergency weather updates 

  • Data entry






Requirements:





  • High school diploma, general education degree, or equivalent  

  • Experience routing school transportation is a plus 

  • Computer Literacy skills with Excel and Outlook  

  • Strong verbal and written skills 






Benefits:





  • Medical, Dental, Vision insurance 

  • Virtual Doctor Visits with $0 Co-Pay

  • Life Insurance (company paid)

  • Short Term Disability Insurance (company paid) 

  • Long-Term Disability Insurance (company paid) 

  • Paid Time Off (PTO) 

  • Paid Holidays 

  • Paid Time to Volunteer

  • Flex Spending Account (FSA)

  • 401K Plan (with an awesome employer match!) 

  • Employee Assistance Program

  • Employee Discounts Program  




Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed.


Commitment to Diversity and Inclusion:


EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence.


Commitment to Equal Opportunity:


EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds.


Visit our website and learn more about us at www.EverDriven.com

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