Account Supervisor

Account Supervisor (Client Strategist)

Location: Overland Park, KS (Hybrid – 3 days in-office)

Compensation: $80,000 – $110,000 depending on experience

About AGENCYOF

AGENCYOF is a strategy-led, performance-driven agency working across hospitality, animal health, outdoor equipment, construction, technology, and mission-driven brands. We are 11 people. We move fast. We operate lean. And we care deeply about the quality of the work and the strength of our client relationships.

We are not a layered organization with multiple levels of insulation. You will work directly with leadership. You will influence decisions. You will see how an agency actually runs. If you need hierarchy to feel valued, this won’t be the right place. If you want ownership, visibility, and impact… you’ll find it here!

The Role

The Account Supervisor (Client Strategist) is a relationship leader and commercial driver inside the agency. You will oversee approximately clients with annual engagements ranging from $150,000 to $600,000. Our work is primarily project-based and time-and-materials, often evolving into multi-year partnerships. You are responsible for:

• Building durable, trust-based client relationships


• Translating business objectives into strategic direction


• Protecting the integrity of the work


• Expanding opportunities where value exists


• Holding both client and internal teams to a high standard

You will not have direct reports. You will, however, have influence. And that influence matters.

What You’ll Do

Lead Client Relationships

• Serve as the primary day-to-day strategic contact for assigned clients


• Build real relationships — not just email threads


• Pick up the phone


• Meet clients in person


• Create conversations that move business forward


• Respectfully challenge clients when necessary

Drive Strategic Thinking

• Get into the trenches to understand what makes each client unique


• Identify their unfair advantage and help articulate it


• Push beyond surface-level execution into real positioning


• Filter, translate, and frame client feedback so the work improves — not erodes

Own Commercial Clarity

• Understand scopes, timelines, and financial parameters


• Identify opportunities to expand work where value is clear


• Contribute to proposals and pitch conversations


• Help grow existing relationships thoughtfully and strategically

Bridge Client & Internal Teams

• Hold tension honestly and productively


• Advocate for strong creative and strategic thinking


• Ensure internal teams are set up for success


• Prevent misalignment before it becomes expensive

Operate With Initiative

• Anticipate needs instead of waiting for direction


• See around corners


• Identify risks early


• Move conversations forward

What Success Looks Like

By 6 Months:

• Clients trust your judgment and seek your perspective


• Internal teams feel supported and protected


• You can independently lead major conversations


• You anticipate issues before they escalate

By 12 Months:

• You’ve expanded at least one scope of work


• You’ve contributed meaningfully to new business or pitch efforts


• Clients see you as a strategic partner, not a messenger


• You operate with confidence and clarity across categories

Who Thrives Here:

• Someone energized by variety, not stability


• Someone comfortable working across hospitality, animal health, outdoor brands, construction, technology, and beyond


• Someone who takes ownership like their reputation is on the line


• Someone who embraces direct feedback and isn’t afraid to push limits

Who This Is Not For:

• Someone who prefers to manage through email alone


• Someone who waits for direction


• Someone who relays feedback without filtering or advocating


• Someone who needs a rigid org chart to see their future


• Someone who avoids hard conversations

What You Bring:

• 5+ years of agency or brand-side account management experience


• Experience managing complex, multi-disciplinary projects


• Strong business acumen and financial awareness


• Comfort leading client meetings independently


• Strategic thinking beyond execution


• Confidence in real-time conversations


• Clear, persuasive communication skills


• High attention to detail without losing sight of the bigger picture

Work Environment

This role is Kansas City-based and operates in a hybrid structure (typically three days in-office). We believe in in-person collaboration, especially when building strong client relationships. AGENCYOF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.