Account Supervisor

At Giant Noise, we help brands break through the noise through thoughtful storytelling, strong media relationships, and creative campaigns that drive real results. We’re looking for a Public Relations Account Supervisor to lead day-to-day account execution, drive media results, mentor junior team members, and help deliver exceptional client experiences.

This role is ideal for someone who thrives in a fast-paced agency environment, loves media relations, enjoys mentoring others, and can confidently manage multiple clients while balancing strategy execution with strong attention to detail.
 

What You’ll Do

Lead Day-to-Day Client Management

• Serve as a primary day-to-day contact across multiple client accounts
• Lead client calls and meetings with confidence
• Build strong client relationships through proactive communication and exceptional account management
• Keep projects moving by managing timelines, deliverables, and priorities
• Travel as needed for client meetings, events, and activations

Drive Media Results

• Regularly secure regional, local, and national media coverage
• Build and maintain strong relationships with media, editors, influencers, and promotional partners
• Execute media outreach strategies that align with client goals
• Maintain regular outreach through email, phone, mailings, and in-person interactions
• Track and communicate campaign performance and media wins
• Stay informed on industry trends across print, digital, broadcast, podcast, and emerging media

Execute Campaigns

• Manage timelines, deliverables, reporting, and campaign execution across client accounts
• Identify timely media opportunities and relevant story angles for clients
• Contribute creative ideas during brainstorms and campaign planning discussions
• Write, edit, and proofread press releases, pitches, media alerts, briefing materials, and other PR assets

Lead Internal Teams

• Delegate tasks effectively across Account Executives, Coordinators, and interns
• Oversee day-to-day workflow to ensure strong execution
• Mentor junior team members through feedback, coaching, and support
• Help keep teams motivated, organized, and aligned on priorities

Support Events & Account Operations

• Support planning and execution of media events, activations, and client experiences
• Track time accurately and proactively flag potential overages to leadership
• Help ensure account work is completed efficiently and effectively

What You Bring

• 5–7 years of public relations experience, preferably in an agency setting
• Experience managing multiple clients simultaneously
• Strong media relationships and proven pitching success
• Excellent writing, communication, and presentation skills
• Experience mentoring junior team members
• Strong organizational and project management abilities
• Hospitality, food & beverage, travel, lifestyle, or consumer brand experience is a major plus

Why Giant Noise?

We’re a team that values curiosity over ego, collaboration over silos, and momentum over perfection. We believe great ideas can come from anywhere—and we’re building a team of smart, creative people who want to grow together.

We offer:

• Competitive compensation
• Medical benefits
• 401(k) with company match
• Paid time off + wellness days
• Paid parental leave
• Hybrid flexibility
• Ongoing leadership development opportunities
• A collaborative team culture that genuinely enjoys working together

Equal Opportunity Employer

At Giant Noise, we believe great work is built by teams with diverse perspectives, backgrounds, and experiences. We’re committed to creating an inclusive workplace where employees feel supported, respected, and empowered to grow. We welcome applicants of all backgrounds and are proud to be an equal opportunity employer.