Account Supervisor, Janitorial Services

• Supervise and lead janitorial staff across assigned facilities.
• Conduct regular inspections to ensure quality standards and client expectations are met.
• Schedule, train, coach, and evaluate team members.
• Address employee relations concerns and performance issues in a timely manner.
• Maintain staffing levels by assisting with recruiting, onboarding, and retention efforts.
• Respond to customer requests, concerns, and service issues promptly and professionally.
• Monitor inventory levels and order cleaning supplies and equipment as needed.
• Ensure compliance with company policies, OSHA requirements, safety procedures, and client regulations.
• Prepare reports related to staffing, quality inspections, payroll, and operational performance.
• Conduct safety meetings and training sessions.
• Support special projects, floor care programs, and emergency response activities when necessary.
• Travel between multiple accounts and work sites as required.

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Minimum 2-3 years of supervisory experience in janitorial, facilities, housekeeping, or building services.
• Strong leadership, organizational, and communication skills.
• Experience managing employee schedules, attendance, and performance.
• Ability to work independently and effectively in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Bilingual (English/Spanish) preferred.

Required License

• Valid Driver's License required with a clean driving record.
• Must be able to travel between client locations using a personal or company vehicle.
• Must meet company requirements to operate a motor vehicle.