Accounts Receivable & Collections Specialist

Summary:

The AR and Collections Specialist’s primary responsibility is to perform accounts receivable functions, billing support, credit, and collections on business accounts.  

Responsibilities:

• Generate customer invoices and credits when necessary
• Contact customers for collection of accounts receivable with goal of minimizing average days to pay and bad debt write offs.
• Keep records of collection activity and perform timely follow-ups on collection activity
• Adjust/cleanup customer accounts including reconciliations with customers as needed.  
• Prepare and perform daily bank deposit and process credit card payments
• Apply customer payments to customer open invoices
• Research unapplied cash receipts and research/solve any payment discrepancies
• Maintain telephone and personal contact with customers, Brainerd personnel and vendors on receivable matters as directed by manager.
• Complete credit approval and customer approval process including customer setup.
• Maintain customer credit limits and monitor AR levels.
• Review and release system credit holds
• Utilize computerized accounting software programs (Excel, Word, ERP) to perform duties and responsibilities.
• Assist with maintaining and updating customer setup data such as addresses, contacts and delivery locations.
• Assist with sales tax exemption compliance of customers.

• High School diploma or GED required; Associates or some college education preferred
• 2-4 years experience handling AR and business to business collections responsibilities in a fast-paced, high-volume environment; 5+ years of accounting experience preferred
• Must possess excellent attention to detail.
• Must possess the ability to work on multiple competing priorities at once, often switching back and forth with ease.
• Must have excellent professional communication skills
• Works well in a team environment.
• Able to work with a diverse group of people.