We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!
JOB OVERVIEW:
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
RESPONSIBILITIES:
Account Management: Review open accounts and initiate collection efforts.
Customer Relations: Conduct outbound collection calls with professionalism, focusing on maintaining and enhancing customer relationships.
Payment Collection: Collect customer payments in accordance with due dates, ensuring timely and accurate transactions.
Problem Identification: Identify and discuss account delinquency issues with management for resolution.
Monitoring and Reporting: Review assigned accounts and collection reports, providing timely follow-up on payment arrangements.
Correspondence: Prepare and mail correspondence to customers to encourage payment of delinquent accounts.
Collaboration: Coordinate collection efforts with internal colleagues, such as sales representatives and customer service.
Adaptability: Embrace flexibility and tackle additional duties as assigned, contributing to the success of the team
QUALIFICATIONS:
Experience: Preferably 1+ years of related experience.
Communication Skills: Strong written and verbal communication skills, with the ability to solve problems and think critically.
Independence: Ability to work independently and adapt to a fast-changing environment.
Technical Proficiency: Proficiency in Google Workspace, Microsoft Office (including Excel, Word, Outlook), and video conferencing programs.
Attention to Detail: Keen eye for accuracy, coupled with self-motivation and organizational skills.
Initiative: Proactive problem solver who takes initiative to identify, research, and resolve issues.
Collaboration: Willingness to help others and work collaboratively to solve problems effectively.
AMAZING BENEFITS:
⭐ Paid Time Off (PTO)
⭐ Paid Holidays
⭐ FREE Life & Disability Insurance
⭐ Health Care Insurance - Company pays most of the cost!
⭐ Dental & Vision Care Insurance options
⭐ Retirement 401(k) + GENEROUS company match
⭐ Annual Bonus Potential
⭐ Fitness Membership Reimbursement
⭐ Employee Referral Bonus Program
⭐ More!
Real Floors: We Live “Got-Your-Back-Ability” Every Day!
NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.
Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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