Accounts Receivable Coordinator

The Accounts Receivable (AR) Coordinator The Accounts Receivable (A/R) Coordinator is responsible for full-cycle billing and collections for Medicare, Medicaid, Managed Care and Private Pay payers. This includes timely and accurate submission of institutional claims (835/837/UB-04), denial resolution, account reconciliation, and collaboration with internal teams to support revenue optimization. This role plays a critical part in optimizing cash flow, minimizing aged receivables, and ensuring billing accuracy in compliance with payer specific regulations. The coordinator serves as a key revenue cycle contributor within the finance team and supports audit readiness and month-end close activities.

Location: 1333 Santa Barbara Blvd, Cape Coral, FL 33991 (Fully Onsite)

Schedule: Monday-Friday 8:00 AM-5:00 PM

Hourly Rate: $25.00-$30.00 (Based on years of experience) 

Essentials:

• Prepare, submit, and track electronic claims (835/837) and manual UB-04 claims for Medicare, Medicaid, Managed Care and Private Pay payers in a timely manner.


• Monitor claim status, resolve denials, and manage appeals with appropriate documentation.


• Collaborate with the Accounting Team to ensure accurate posting of payments and adjustments.


• Reconcile accounts receivable and assist in resolving discrepancies for monthly close.


• Monitor and maintain A/R aging at or below target thresholds and escalate any high-risk accounts to the Revenue Cycle Manager or Controller.


• Validate eligibility and authorizations for payers prior to billing.


• Coordinate with Admissions and Care teams to ensure accurate payer source setup and billing readiness.


• Prepare documentation and support audit requests as needed.


• Maintain working knowledge of CMS, state Medicaid billing requirements, and payer-specific guidelines.


• Support annual audit and budgeting/revenue forecasting efforts with billing data and insights.


• Participate in training and revenue cycle improvement projects as assigned by Revenue Cycle Manager or Controller.


• Review and reconcile Census data daily to ensure accurate billing.


• Conduct collection calls with residents, responsible parties, and insurance companies in a professional and compliant manner.


• Verify patient eligibility and benefits.


• Assist with Triple Check processes prior to billing Medicare Part A claims.


• Post payments manually and process payments via 835s.


• Post adjustments accurately.


• Communicate financial obligations clearly to residents and families.


• Collaborate with admissions, social services, nursing, and therapy departments to resolve billing issues.


• Maintain knowledge of CMS, AHCA, and payer billing requirements specific to Florida.


• Provide courteous, professional customer service to residents, families, and payers.


• Respond promptly to billing inquiries and maintain detailed communication records.

Required Qualifications:

• Minimum of three (3) years of experience in healthcare billing preferably within long-term care, skilled
  nursing, or a continuum-of-care setting.


• In-depth knowledge of Medicare, Medicaid, Managed Care and Private Pay billing and claims processes.


• Associate Degree in Business related field or equivalent experience. Bachelor’s degree in Healthcare Administration preferred.


• Proficiency in 837/835 electronic file formats and UB-04 claims.


• Experience with denial management, payer follow-up, and clearinghouse systems.


• Proficiency with systems such as MatrixCare, PointClickCare, or other EHRs to manage end-to-end billing workflows.


• Strong organizational, communication and follow-up skills with the ability to communicate clearly and professionally with staff, residents and external payers with attention to accuracy and deadlines.


• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best