Accounts Receivable - Resident Information Associate

Country Meadows is a leading senior living provider and is looking for an

Accounts Receivable - Resident Information Associat e to join our team. This position includes accounts receivable management, billing support and related duties including customer service for our 11 locations and related companies. This is a full time position at our Home Office in Hershey PA with primary hours of 9am to 5pm.

We’re Proud to Offer our Coworkers:

Above standard industry wages, with the opportunity to earn more based on experience
PayActiv On-Demand Pay – Work today, get paid tomorrow
Double time holiday pay (including YOUR birthday)
Generous paid time off with PTO rollover – unused days carry over to the next year
Highmark Blue Shield Healthcare Benefits, Highmark Vision and United Concordia Dental
401 (k) with company match
Employee Assistance Program (EAP)
Wellness reimbursement incentives
Accounts Receivable - Resident Information Associate Job Responsibilities:

Processing and deposit of daily cash receipts for all companies. (Including resident payments, Security Deposits, and other company related monies)
Transfers of patient monies between accounts within billing system
Oversees refunds of credit balances and security deposits to Residents/Guarantors and customers.
Management of Accounts Receivable and Security Deposit balances including reconciliation, amortization and clear aging on a monthly basis.
Oversees billing process done at facility locations and assists as needed.
Manages customer account inquiries from residents, family members, customers and facility-level business office coworkers.
Assists in collection process as needed.
Track and report on various billing related information.
Accounts Receivable - Resident Information Associate Job Requirements:

Prior Billing, Accounts Receivable and Customer Service experience in a healthcare environment is a plus. Prior office experience, effective use of Microsoft Office software including Excel and ability to operate and understand office equipment is required.
Good communication and organizational skills. Self motivated, detail oriented, dependable, punctual, and ability to work as part of team.
High school diploma or GED
Should not pose a direct threat to the health and safety of self or others. Must present a neat, clean, professional appearance and demonstrate a positive attitude
Have the ability to understand and speak English at a level which allows the safe, efficient performance of the job.

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.

EOE