Accounts Receivable Specialist

Description

Johnstone Supply - The Heartland Group is looking to hire a full-time Accounts Receivable Specialist in Bloomington, MN to receive payments, resolve billing issues, and maintain accurate customer account records. Are you organized and efficient? Would you like to have the opportunity to partially work from home? Would you like to work for a company that values its employees? If so, please read on!

This position earns competitive pay. We provide fantastic benefits, including health, dental, vision, paid time off (PTO), paid holidays, life insurance, a 401(k), and short- and long-term disability. Additionally, we offer our Accounts Receivable Specialists the option to work remotely part of the week. If this sounds like the right opportunity for you, apply today!

Day in the life of an Accounts Receivable Specialist:

As an Accounts Receivable Specialist, you come to work ready to receive payments and use our team-proven processes and your problem-solving skills to make sure they are properly applied to customer accounts.
 

With strong attention to detail and a dedication of accuracy, you monitor accounts for non-payment, delayed payment, overpayment, and other irregularities. You identify accounts that are past due, communicate and resolve customer questions, and report issues or delinquencies to management. After learning about our third-party payment portal, you promote this option to customers and eventually aid with onboarding. Other daily AR duties may include reviewing new account set up, completing responses to credit inquiries, maintaining electronic documentation, processing incoming mail and recording daily deposits. Also, you use your excellent customer service skills as you answer inbound billing inquiries and prepare correspondence. You’ll find great satisfaction in helping keep our accounts receivable records accurate and up to date as well as serving our internal and external customers!

Business Effectives 

• Knowledge of office equipment including computers, printer, copier, calculator, scanner, and fax.
• Knowledge of accounting fundamentals sufficient to perform accounts receivable duties.
• Excellent written and oral communication skills appropriate for professional communication including phone, email and video.
• Skill in finding information using different types of resources.
• Excellent organizational skills.
• Ability to adapt to a wide variety of changing tasks and situations.
• Strict attention to detail and self-auditing.
• Ability to provide exceptional, consistent, quality customer service.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing      and rectifying problems.
• Skill in following through on commitments. 
• Ability to multitask and skill in prioritizing work.
• Ability to follow operational process and communicate when inconsistencies are presented.
• Ability to work efficiently and with a sense of urgency.
• Maintains confidentiality of information.
• Keeps the company’s best interest in mind when considering or addressing issues.
• Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.

Personal Effectives

• Maintains ethical standards at all times.
• Maintains a professional personal appearance.
• Ability to maintain motivation and performance while accomplishing routine tasks.

Physical Demands: Physical Demands: While performing the duties of this job, the employee is required to sit for extended periods, use hands, reach with hands and arms, stoop, talk and hear.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: 

Required: 

• Associates degree OR an equivalent combination of education and experience.
• 1-year experience as a Bookkeeper, Accounts Receivable Clerk, or similar position.
• Proficiency using email programs, internet browsers, and Microsoft Office Suite, particularly Excel and Word

Preferred: 

• Bachelor’s degree in business, accounting, or related field.
• 3 years related experience
• Experience working in a wholesale or retail environment.