About Us
At 1-Tom Plumber Reno Tahoe, we provide fast, reliable plumbing and water damage restoration services to our community. From emergency plumbing repairs to property damage cleanup, we pride ourselves on helping customers when they need us most. Our team is hardworking, supportive, and committed to delivering excellent service with every job.
Position Overview
We are seeking a dependable and detail-oriented Accounts Receivable Specialist to join our team. This position is responsible for billing insurance carriers and customers directly, following strict AR follow-up procedures, and taking necessary actions when accounts remain unpaid. This includes working with insurance adjusters, advocating for customers to maximize claim coverage, and, when necessary, filing liens, referring accounts to collections, or preparing small claims paperwork.
Key Responsibilities
- Prepare and submit billing to insurance carriers and directly to customers.
- Communicate with insurance carriers and adjusters throughout the claims review process.
- Advocate for customers to ensure claims are covered whenever possible.
- Pursue payment in full of claims and customer invoices.
- Follow strict company AR follow-up guidelines consistently.
- Monitor accounts for past due balances, make collection calls, and maintain accurate notes.
- Resolve billing discrepancies with customers and carriers as needed.
- File liens, submit accounts to collection agencies, and prepare small claims paperwork when required.
Qualifications
- Previous AR, billing, collections, or insurance claims experience preferred but not required (willing to train the right candidate).
- Strong organizational skills and strict attention to detail.
- Excellent verbal and written communication skills.
- Ability to confidently advocate with insurance carriers and communicate with customers about balances.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- QuickBooks Online/PSA/Service Titan experience a plus.
- Must be reliable, consistent, and able to follow structured guidelines.
- Familiarity with liens, collections, or small claims processes a plus (training provided).
Why Join 911 Restoration of Reno Tahoe?
- Competitive pay: $18 - $21 / HR
- Schedule: Monday–Friday 8:00am – 4:30pm.
- Growth opportunities within a locally owned, nationally recognized company.
- Supportive, team-oriented environment with training provided.
- PTO, Health, Vision and Dental Insurance.
How to Apply
If you are detail-driven, consistent, and motivated to ensure accounts are kept current while advocating for customers, apply today and join the 1-Tom Plumber team!