Accounts Receivable Specialist

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. This role offers an excellent opportunity to contribute to the accuracy and integrity of our financial processes while supporting the company's growth and operational excellence. The ideal candidate will be organized, communicative, and committed to safeguarding company assets.

Key Responsibilities:

• Assist with managing collection activities for assigned customer accounts, including monitoring aging reports, contacting customers on past due balances, and driving timely payment resolution. 
• Investigate and resolve payment discrepancies, short pays, billing disputes, and unapplied cash to minimize outstanding receivables. 
• Maintain accurate customer account records, payment history, and collection notes while ensuring compliance with company policies and procedures. 
• Communicate high-risk accounts, collection concerns, and delinquency trends to management with recommended next steps. 
• Support cash application and account reconciliation processes to ensure customer payments are posted accurately and efficiently. 
• Build and maintain professional customer relationships while balancing strong collection efforts with a high level of customer service.

Specific Knowledge, Skills or Abilities

•  Strong written and oral communication. 
•  Organization and attention to detail. 
•  Analytical and problem-solving skills. 
•  Time management. 
•  Systems analysis. 
•  Mathematical and deductive reasoning. 
•  Critical thinking. 
•  Active learning. 

Work Environment/Physical Demands

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodations.

• Individuals may need to sit or stand as needed. 
• May require walking primarily on a level surface for periodic periods throughout the day. 
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials during the workday.  
• Proper lifting techniques required.  
• May include lifting up to 25 pounds for files, computer printouts on occasion.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job with or without reasonable accommodation.

The performance of this position may occasionally require exposure to certain manufacturing areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.