Accounts Receivable Specialist

Position Summary

Alloy Wheel Repair Specialists (AWRS) is seeking a detail-oriented and organized Accounts Receivable Specialist to join our growing team. This position is responsible for managing customer invoicing, collections, payment posting, account reconciliation, and maintaining accurate financial records. The ideal candidate is proactive, customer-service oriented, and comfortable working in a fast-paced environment supporting multiple locations nationwide.

Essential Duties and Responsibilities

• Generate and distribute customer invoices accurately and timely 
• Monitor accounts to identify outstanding balances and overdue accounts 
• Contact customers regarding past due invoices through phone calls and email communication 
• Process and post incoming payments including ACH, wire transfers, checks, and credit card payments 
• Reconcile customer accounts and resolve billing discrepancies 
• Maintain accurate records of collection activities and customer communications 
• Work closely with Operations Managers and leadership to resolve customer payment issues 
• Assist with month-end closing activities related to accounts receivable 
• Prepare AR aging reports and provide updates to management 
• Research and resolve unapplied payments and account variances 
• Maintain customer account information and documentation within accounting systems 
• Support audits by providing requested documentation and account detail 
• Assist with additional accounting and administrative duties as assigned

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred 
• 2+ years of accounts receivable, billing, or collections experience preferred 
• Experience working in a multi-location or service-based business environment preferred 
• Strong attention to detail and organizational skills 
• Excellent verbal and written communication skills 
• Ability to manage multiple priorities and deadlines effectively 
• Proficiency in Microsoft Excel and accounting software systems 
• Experience with ERP/accounting platforms and payment processing systems is a plus 
• Ability to maintain confidentiality and professionalism when handling financial information 

Preferred Skills

• Strong problem-solving and analytical abilities 
• Customer service mindset with the ability to professionally handle difficult conversations 
• Ability to work independently while collaborating effectively with cross-functional teams 
• Experience with reporting and account reconciliation 

Benefits

• Medical, Dental, and Vision Insurance 
• Company-paid Life Insurance 
• Short-Term and Long-Term Disability options 
• Paid Time Off and Holidays  
• Opportunities for growth within a rapidly expanding national company