Maintenance of private Insurance accounts for patient billing and to assist the AR Manager/Supervisor in managing the Accounts Receivables for the physicians/clinics/clients that are assigned to them, by reducing the AR, resolving claim denials, and following payer specific processes surrounding the AR while managing their assigned task EPM inventory.
Responsibilities:
⢠Work/Call on claims & denials to fully resolve claim
⢠Prioritize work load balance
⢠Communicate with clients via email or task message
⢠Provide feedback to team lead regarding denial trends
⢠Maintain strict confidentiality within medical practice and HIPAA compliance
⢠Maintain productivity standards and goals set by the department and/or manager.
⢠Maintain standard quality measures and goals.
⢠Attend Meetings as required and/or participate in various committees as required
⢠Other duties as assigned by, Team Lead, Manager, Director, VP RCM.
Required Skills:
⢠High school diploma/GED
⢠Preferably two yearsâ prior experience in physician professional billing (Managed Care, Commercial and or CMS Part B claims adjudication, including but not limited to:
- Explanation of Benefit forms (EOB)
- Credit balances (discounts and refunds)
- Insurance carrier billing requirements
- Collections
- Familiarity of payer provider enrollment
- CPT & ICD10 Coding
Core Competencies:
Accountability and Self-Management
⢠Must be detail-oriented and organized
⢠A self â starter capable of tracking to deadlines and meeting goals with little supervision required
⢠A high level of analytical and problem solving skills is expected
Team Player
⢠Ability to work autonomously and as a team player
Communication
⢠Excellent communication, customer service, and organizational skills
⢠Strong verbal and written communications
Innovation and Problem Solving
⢠Attention to detail and moderate analytical and problem solving skills is expected
Computer Skills
⢠Must possess general office skills and computer knowledge
⢠Strong working knowledge of the Aprima PM practice management system and/or GE Centricity Business system and coordinating modules, is preferred
⢠MS Excel Spreadsheet software, MS Word Processing software
Physical Demands:
⢠May require sitting for long periods of time; also, stooping, bending, and reaching for files and supplies.
⢠Requires manual dexterity sufficient to operate a computer keyboard, answer a telephone, and run a copier and other office equipment as necessary.
⢠Employee must participate to help maintain the desirable work environment created by the management and company officials.
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