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Accounts Receivable Specialist

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Job Description - Accounts Receivable Specialist

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Assist with the supervision and coordination of the accounting operations in the hotel. Compiles, reviews, reconciles, prepares and analyzes entries to facilitate the bookkeeping function. Assist with the process of financial statements and other reports to ensure accurate and timely information.

ESSENTIAL RESPONSIBILTIES

  • Assists the Accounting Manager in any way deemed necessary for the efficient overall operation of the Accounts Receivable.
  • Work with team to ensure accuracy and management of all group billing
  • Manage the accuracy of the charge back process with team.
  • Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.
  • Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
  • Supervise and manage the accounts receivable function and perform the hotel's credit/collection and food & beverage control function to ensure accurate, timely, and quality service and support to hotel guests and management.
  • Review and monitor internal control procedures in the hotel. Areas included are Food & Beverage, Cashiering, Room Operations, etc. Participate in departmental inventories each month.
  • Reviews and analyzes business results throughout the hotel to ensure alignment with the hotel's financial objectives.
  • Assist with compiling and preparing the financial statement, periodic forecasts, and annual budget to provide support to ensure timely, accurate information.
  • Maximize cash flow by proactively managing accounts receivable functions.
  • Promptly follows up on all customer needs and inquiries efficiently and expediently.
  • Investigate, resolve, and respond to guest needs, inquiries, comments, and/or problems to ensure a quality experience and enhance future sales prospects.
  • Ensure adequate controls are installed and maintained to protect the hotel’s financial assets against loss or misappropriation.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Two to four-year college degree or equivalent education/experience.
  • A minimum of three years’ experience in a related or management position. Hotel experience preferred.
  • Ability to perform critical analysis and manage wide-range of information.
  •  Requires advanced knowledge of the principles and practices within the finance and hospitality professions.
  •  Possesses experiential knowledge required for management of people and complex problems. Requires ability to investigate and analyze current activities or information and indicate logical conclusions and recommendations and make decisions based on established policies and procedures.
  • Excellent oral, written, listening and presentation skills sufficient to produce communication that properly reflect the Foundation Image. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
  •  Communicate to both, guests and fellow associates, professionally and positively.

PHYSICAL DEMANDS

  • Extended periods at a keyboard and screen, requiring fine motor skills for typing and good vision.
  • Tasks involve reading documents, forms, and technical manuals, as well as writing and preparing reports.
  • Using office equipment: This includes using phones, copiers, fax machines, scanners, and adding machines. 

BENEFITS PACKAGE

  • Competitive Salary

  • Daily Pay!

  • Team Member Hotel Discount Program

  • Uniforms Provided for most positions

  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

  • Paid PTO

  • 401k with employer match

  • Food and Beverage Discounts

  • Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! 

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