Accounts Receivables Associate

The Accounts Receivable Associate is responsible for monitoring the accounts and status of the company’s Corporate Accounts, Cash Applications, Document Retention. Key responsibilities include contacting customers and inquiring about past due payments, Cash applications across 4 companies, invoice upload, Scanning and storing documentation including credits, signups and bill of ladings, updating credit spreadsheets and assisting customers/sales team with invoice related questions/discrepancies.

Duties/Responsibilities

• Process payments in a timely and accurate manner over 4 companies


• Document retention, credit and bill of lading scanning, working with operations team to maintain signups, skipped credits


• Conduct weekly meetings with supervisor to review any issues and delinquent accounts and discuss course of action


• Consistently update Supervisor with past due balances


• Place account on hold when necessary 


• Make timely collection calls, and coordinate with supervisor to create collection plans to keep customers accountable for open balances


• Investigate clipped bills by reviewing pick tickets or escalating to inventory control when necessary


• Maintain notes on each account in order to keep parties informed on the status of open balances and communicate information to sales team


• Work directly with Sales Manager and sales team to alleviate customer issues and determine the appropriate course of action


• Communicate with customers to resolve outstanding issues/missed payments in a courteous and respectful manner


• Clearly communicate status of account while maintaining a positive working relationship


• Continuously follow up with outstanding balances and clips


• Review internal/external emails and respond quickly and professionally


• Assist other members of the accounting group with duties when necessary


• Perform other duties as assigned

Qualifications/Requirements 

• Strong communications and negotiation skills


• Good organizational skills and ability to follow up and follow through on all pending payments

Schedule: Hybrid – 40 hours per week.

Compensation: $60,000 per year