Ace Shift Lead/Gift Dept Merchandising Coordinator

Job Title: Shift Leader & Gift Department Merchandising Coordinator

Company: Ace Hardware | Jones Petroleum

Direct Link to apply: jonespetroleum.com/careers

Pay: Based on experience and highly competitive for the Market served

Benefits for QUALIFIED Applicants:

A competitive starting wage

Most rewarding 401(k) retirement plan in the Industry!

Paid weekly

We are a privately owned COMMUNITY ORIENTED company.

Our Team Members put CUSTOMER SERVICE as their 1st PRIORITY!

Our Team Members are team players and work well with their team including being engaged and displaying pleasant and enthusiastic attitude.

All Team Members are treated fairly with dignity and respect.

Team members are required to follow the site specific / brand specific procedures for offering consistent and quality customer experiences.

This location, operated by Convenience Stores Inc- a subsidiary of Jones Petroleum, is looking for a highly skilled, self-motivated individuals looking to assist in our growing Retail Operation.

At Ace Hardware, we believe helpfulness is more than a service—it's our culture. We're looking for an energetic, creative, and customer-focused Shift Leader & Gift Department Merchandising Coordinator to help lead our store while maintaining an engaging and profitable gift department that keeps customers coming back.

If you enjoy leading people, creating eye-catching displays, and delivering outstanding customer service, we'd love to meet you.

Position Summary

The Shift Leader & Gift Department Merchandising Coordinator serves as a key holder and acts as Manager on Duty when store leadership is unavailable. This position provides daily operational support to the management team while taking ownership of the Gift Department's merchandising, presentation, inventory integrity, and seasonal transitions.

This role is ideal for someone who enjoys both retail leadership and creative merchandising.

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Essential Responsibilities

Shift Leadership & Store Operations

• Open and/or close the store as scheduled. 
• Serve as Manager on Duty in the absence of store management. 
• Provide direction and support to associates throughout the shift. 
• Ensure excellent customer service standards are maintained. 
• Assist with daily cash handling, register reconciliation, and deposits. 
• Resolve customer concerns professionally and efficiently. 
• Enforce company safety standards and operational procedures. 
• Maintain a clean, organized, and welcoming store environment. 
• Communicate operational opportunities and concerns to management. 
• Support inventory control processes and merchandise receiving. 

Gift Department Ownership

• Oversee all aspects of the Gift Department. 
• Design attractive and inspiring merchandise displays. 
• Maintain department presentation standards, cleanliness, and organization. 
• Execute seasonal resets and promotional displays. 
• Merchandise products to maximize sales opportunities. 
• Monitor inventory levels and partner with management on replenishment needs. 
• Work with vendors to ensure timely deliveries and proper product placement. 
• Rotate merchandise and refresh displays to encourage repeat visits. 
• Track trends and recommend new product ideas that align with customer interests. 
• Ensure pricing accuracy and promotional signage are current and visually appealing. 

Customer Experience

• Greet and engage every customer in a friendly and helpful manner. 
• Assist customers with gift selections and seasonal merchandise recommendations. 
• Promote featured products, events, and special promotions. 
• Support Ace Hardware's commitment to "Helpful Service" by going above and beyond customer expectations

Note: This company participates in the E-verify program. This positions is subject to a 90 day introductory period. This introductory period is designed, primarily, to give both the Company and the employee an opportunity to determine whether the employee will be able to adequately perform in the assigned job position. At the end of the introductory period, your performance will be reviewed and a decision made regarding your continued employment or any extended introductory period. All employees are hired as temporary employees until their introductory period has elapsed. Temporary employees are not eligible for any benefits during the introductory period.

Qualifications

Preferred Experience

• High School Diploma or GED preferred. 
• One year or more of retail experience preferred. 
• Previous supervisory, key holder, or shift leadership experience preferred. 
• Experience in visual merchandising, gift retailing, boutique sales, or home décor is a plus. 

Skills & Abilities

• Strong organizational and time management skills. 
• Ability to work independently and prioritize multiple responsibilities. 
• Creative eye for merchandising and display presentation. 
• Comfortable using POS systems and basic computer applications. 
• Strong communication and problem-solving skills. 
• Ability to lift up to 50 pounds occasionally. 
• Ability to stand, bend, reach, and walk for extended periods. 
• Availability to work evenings, weekends, and holidays as needed. 

Schedule:

Day, Evening, Weekend, and Holiday Availability Required