Acquisition DMV and Title Clerk

Be part of a winning Fletcher Jones team committed to excellence and delivering a world-class guest experience. Represent the Fletcher Jones brand through professional conduct and a positive, respectful business environment. Support your team by building strong relationships, adhering to company processes, and upholding the highest ethical standards in all interactions.

Duties and Responsibilities:

• Ensure regular, reliable attendance and punctuality.


• Review vehicle transfer documents for used vehicle purchases, assessing for accuracy and completeness. Make the decision for equity check issuance or negative equity collection.


• Process equity checks for clients following purchase verification.


• Contact lending institutions to obtain vehicle payoffs.


• Serve as liaison between FJ Management, dealerships, and lenders to resolve transfer document issues and corrections.


• Prepare and maintain comprehensive reports on vehicle purchases, outstanding titles, and related information.


• Verify vehicle payoffs and lienholder payments prior to processing transactions.


• Manage all documentation related to vehicle purchases, including title processing.


• Ensure all documents, payoffs, and check requests are accurate and complete before issuing payments.


• Communicate with banks to request titles and/or notarized lien releases.


• Stay current on state-specific DMV regulations and quickly adapt to changes in trade-in processes.


• Build and maintain strong working relationships with dealership staff and internal teams to resolve missing or aging document issues promptly.


• Support sales and buying teams with inquiries related to the ownership transfer and trade-in process.


• Perform additional duties as assigned.

Pay: $30 - $33 / hour