Acquisition Technician

Description

Why Tides Medical?

Joining Tides Medical means being a part of a health care team who is passionate about serving others, values integrity and quality, and excellent customer relationships

Purpose of Position

The acquisition department of Tides Medical focuses on partnering with hospitals, clinicians, and expectant mothers to coordinate the donation of placental tissue during cesareans sections. Under the direction of the LOFT Acquisition Manager, the Acquisition Technicians facilitate local donations.

Essential Functions of the Areas of Responsibility

• Perform duties in accordance with AATB, FDA and Tides Medical policies and procedures.
• Complete all documentation necessary for donation accurately and effectively while demonstrating Good Documentation Practices and appropriate customer service skills. 
• File all documentation obtained promptly and effectively.
• Aseptically collect and package donations in a controlled hospital setting. 
• Perform acquisitions utilizing all necessary training and procedures to avoid compromising the safety of yourself, the tissue donation and/or others within the Operating Room. 
• Remain up to date with all assigned training pertaining to standard operating procedures, good documentation practices, personal safety, hospital safety, and any procedural updates and changes. 
• Professionally and amiably communicate with various clinics and hospital personnel. 
• Handle and label donated tissue properly and safely.
• Utilize all sterile supplies and PPE (Personal Protective Equipment) effectively.
• Maintain relationships with off-site partners and participants, including providing updates on process changes, etc. 
• Present donation program to parties in a manner that maintains Tides Medical’s core values.
• Offer the option to participants and partners to submit testimonials and photo/video content that can be used to promote the donation program. 
• Remain up to date and competent with Donor Screening guidelines. 
• Coordinate the collection of blood samples for eligible participating birth mothers.

Expectations

• Work well with others and not create undue office stress or conflicts.
• Be a practical problem solver and work independently.
• Be truthful in all aspects of conduct and communications.
• Be respectful of other employees and not engage in speech or conduct that is discriminatory.
• Uphold confidentiality of employee records, donor records, and proprietary corporate information

Requirements

Key Qualifications, Requirements, and Attributes

• Preferred experience in at least one of the following areas: customer service, regulated settings (hospital, healthcare facility, patient care area, emergency medical services, surgical/procedural environment, nursing/medical field training/education), in a biological science field, experience handling or manipulating soft tissues, dissection and/or taxidermy, or other applicable experience may be considered.   
• A valid drivers license with an insurable driving record.
• Ability to communicate at varying levels and conduct activities professionally.
• Ability to understand basic medical terms pertaining to obstetrics and infectious and communicable diseases. 
• Ability to perform a basic review on medical records and risk assessment interviews for donation eligibility.
• Ability to be prompt in all necessary aspects including reporting to designated facilities and replying to any correspondence. 
• Ability to be open to changes and make yourself available for team members when required. 
• Ability to assist on special projects and perform additional duties as needed. 
• Receptive to feedback, suggestions, training, and additional education options.

Physical, Mental, Environmental Demands

• Varying hours of sitting, walking, standing, using a computer, etc.
• Ability to stand for 10 hours consecutively.  
• Ability to lift, push and carry 50+ pounds in and out of a vehicle and between varied locations.
• Ability to drive between various locations.
• Ability to work in varying work environments.
• Ability to encourage a working, cooperative environment and perform with attention to details.
• Ability to manage multiple tasks and prioritize a workload. 
• Ability to produce legible records and communicate professionally by telephone.