Acquisitions Associate/Client Relations

Rock Island Auction Company (RIAC), the #1 firearms auction house in the world has expanded to Texas and searching for an Acquisitions Associate!

Why work for RIAC?

• See and handle some of the most rare and unusual firearms, military and historic collectibles!
• Complimentary fountain soda, fruit, oatmeal and treats!
• Work in new state-of-the-art facility, unequalled in the industry!
• Engaging environment surrounded by inspirational and influential firearms enthusiasts and history buffs!

Establishing relationships for the #1 firearms auction house in the world, Acquisitions Associate is responsible for differentiating to potential clients why Rock Island Auction Company (RIAC) is the best place to consign firearms.

The Acquisitions Associate is responsible for the initiation of the consignment process with our consignors and potential consignors.  Acquisitions Associates spend much of their day on the phone, building relationships with clients while explaining the benefits of consigning their items with RIAC.  

This non-exempt, full-time position is 100% on-site. RIAC standard hours of operations are Monday through Friday, 8:00 a.m. – 5:00 p.m. CST with overtime and weekend hours, as needed.

Essential Job Functions

• Initiate the consignment process with our sellers
• Develop relationships with our current and potential consignors
• Make regular phone calls on a daily basis
• Properly and accurately log notes
• Involved in sales based negotiations
• Accurately completes forms and documentation of the product as well as any customer instructions
• Handles inventory/collectables in a safe and respectful manner
• Completes all logs and documentation timely as required by RIAC and all State and Federal agencies
• Complies with all government and company regulations at all times
• Other duties as assigned

Knowledge, Skills and Abilities

• Strong attention to detail
• Positive attitude, well organized, and highly motivated
• Must be empathetic towards consignors
• High level of comfort on the phone and proficiency with a multi-line phone system
• Should be able to display excitement over the phone
• Must be professional and dependable
• Excellent communication skills, closing skills, and customer focus
• Type 50 wpm
• Possibility of travel to industry shows to represent RIAC and speak with prospective clients, as well as in-home visits
• Required to work auction weekends (approximately 6 per year)
• Overtime and some weekend work may be required
• Must be 21 years or older

Education and Experience

• High school diploma or GED
• Sales and closing experience a plus
• Proficiency with Microsoft Suite is required
• Proficiency with computers and current computer software
• Knowledge of collectable firearms a plus, but not required

Physical Requirements
Regularly required to sit for long periods of time, with occasional bending, kneeling and stooping.  Use of hands to reach and feel.  Reads and writes, speaks and hears. Works with and around products associated with firearms.

The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.